Security Operations Manager/oe

2 weeks ago

Singapore REACHFIELD SECURITY & SAFETY MANAGEMENT PTE. LTD. Full time

Reachfield Security is one of the largest security guards agencies in Singapore. It provides security personnel & security systems to buildings, shopping centres, schools, condo, factories, etc in Singapore. _**Operations Manager (OM)/**

**Operations Executive (OE)/ Security Executives**

**_Security Guards Agency
- **

**Requirements**:
1. Possess PWM Security Supervisor (SS) cert or SSS or CSO

2. Prefer with experience in Customer Service or uniform group like Police or SAF/SCDF

3. A "people" person and able to solve problems on the ground.

4. Good interpersonal skills, dynamic, a good team player and ability to work very well with clients and security Officers.

5. Prefer with driving license & own vehicle (car, bike) though not a must.

6. Do be prepared to stand by 24hrs and react to any emergency at sites. Willing & able to stand in as SSS or SS (12-hr shift)

Duties

1. Overall in charge of the day-to-day operations and deployment of security personnel to the allocated sites.

2. Work closely and Co-ordinate with each site to do manpower forecast, planning for Relief Security Officers to be on sites when necessary.

3. Provide support for Site Security Supervisors & assist in handling complaints or operational issues.

4. Offer suggestions to management to enhance security measures within the organisation.

5. Conduct OJT training for new hires and conduct security refresher courses (eg. bomb threats) & customer service.

6. Co-ordinate with management team and work with clients’ management to ensure customer satisfaction.

7. Able to carry out investigation and write incident reports.

8. Make rounds and checks to various sites to ensure Officers are carrying out their duties accordingly and meet up with clients to get feedback on weekly basis.

9. Attend weekly meetings & contribute towards improving services to clients. Submit weekly/monthly reports to clients & management.

10. Any other duties assigned by clients/management.

**Please send in a detailed resume as attachment to**

**and state the following**:
**a) Job description in points form**

**b) Current salary**

**c) Expected salary**

**d) Notice period**

**e) Own a bike or car

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