Senior Occupancy Planner

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
We are looking for a Senior Occupancy Planner for our client account team.

We are seeking a Senior Occupancy Planner to deliver occupancy and space solutions that achieve the client’s real estate strategies. You’ll advise on what’s possible now and tomorrow within the framework of workplace programs and portfolio strategy. This role reports to the Integrated Portfolio Services Lead and will interact with business leaders and the CRE team at a regional level. You’ll work as part of a diverse and integrated team including portfolio planning, transactions, and project management.

Role Purpose
As a Senior Occupancy Planner, you’ll be on point to respond to strategy questions for lease events and future space requirements. You’ll be familiar with the workplace conditions at each site and use that knowledge to answer questions about metrics, allocations, and utilization across APAC. You will gather the customer’s requirements/scope by asking the right questions and using active listening to understand the underlying business needs. You will conduct feasibility reviews and develop solutions by using data, analytical insights, and strong problem-solving skills to present multiple scenarios to stakeholders.

You’ll need to have great knowledge of Corporate Real Estate. You must be familiar with typical occupancy metrics, utilization analysis, sharing ratios, and industry trends. In this role, developing strong working relationships with end-user customers is key to understanding their business, promoting workplace solutions and concepts to them, and resolving their workplace issues. As a Subject Matter Expert in the client's workplace program, you’re a key member of the team that develops and delivers engaging spaces for our client.

You will lead a team of occupancy planners, create a culture of collaboration, positive learning
and teamwork. You’ll identify your team’s strengths and improvement areas, leading them to excellence through coaching, feedback and recognition.

What this job involves

**Key responsibilities include**:
Scope future space requirements and develop block plans & feasibility scenarios for future use in the workplace
Ensure that planning recommendations align with client guidelines
Lead collection of business unit programming for workplace tactics
Manage BU sign-off of summarized programming, and deliver programming package to project management and architect
Conceptualize and facilitate migration planning with technology and business units
Manage return to office tactics
Report on occupancy and utilization by business unit, building, or region using business intelligence dashboards, CAFM/IWMS, MS Excel
Manage allocations, floor plan updates, and data accuracy using a CAFM/IWMS database
Ensure all seat assignments comply with regulations for personnel adjacency and deliver timely resolution of non-compliant seat assignments
Develop and update metro stack plans incorporating the real estate strategy and the annual occupancy plan

**Requirements**:
A Bachelor's Degree in Real Estate, Architecture, Design, Construction Management, or related field is required; along with a minimum of 5 - 7 years of experience in the corporate environment. Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations and significant relocations ( >100) is highly desirable. Capability in Excel and CAFM systems is important.
You’ll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with the planning team and lines of business. Excellent communication skills are important - both written and spoken - for storytelling using graphic representations