R&d Consultant, User Experience

**Where you would add value**

We are looking for an experienced UX Researcher to start our UX Research Practice to collaborate with product teams to build world-class B2B product experiences in a creative, focused environment by generating actionable qualitative and quantitative research insights.

You will report to Chief Propositions Officer.

**How you would make a difference**
- Lead critical research efforts and conduct complex multi-phase, mixed-method studies that deepen our understanding of the user experience and drive product strategy
- Work in a highly collaborative fashion with the business leads, product managers, designers, and engineers to define user journeys, epics and value propositions. You should help ensure that our products are grounded in user needs and insights
- Partner closely with other researchers to build out Amplify Health’s User Experience research practice and infrastructure
- Source and manage research vendors to help augment the work of the research team
- Disseminate research insights to evolve and enhance Amplify Health’s understanding of user needs and identify innovative opportunities to meet those needs

**What you need to be successful**

**Experience**
- 3+ years relevant user research experience working on digital experiences and specialize in generating actionable insights that drive impact
- Can conduct complex research at scale and demonstrate the use of a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies
- Interaction design experience with ability to define how an experience should behave based on understanding people's needs. Able to demonstrate use of appropriate prototyping tools to show how a particular flow or interaction will work

**Qualifications and Skills**
- Bachelors, Masters, or PhD in human behaviour related fields (HCI, Experimental Psychology, Sociology, Information Science, Political Science, etc.)
- Might be a mixed-methods researcher, however your strength is in qualitative research and may have work that includes developer-focused, B2B or enterprise products
- Ability to create a research plan including logical formulation of a research hypothesis. Can lead, design, execute, and communicate impactful research in a fast-paced, earlier stage product development process and know how to integrate research into product and design roadmaps
- Basic understanding of quantitative, behavioral analysis and statistical concepts with a desire to do hands-on research on an early-stage team, from planning and recruiting to analysis and insights delivery
- Design flows and experiences that are incredibly simple and elegant for our supported platforms
- Tell compelling stories and are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
- Relentlessly focus on users and solving for their needs and wants. You put users first and have experience driving impact from insights. Ability to ask, as well as answer product and user experience related questions
- Can successfully set and achieve priorities that find the perfect balance between benefiting the project, the Research team, and all of Amplify Health
- Can balance working with urgency and focus with methodological rigor and adapt as needed for the situation. Ability to handle complex information and adapt to a changing environment
- You’ve built or scaled research platforms, systems, or programs at your workplace. Ability to ask, as well as answer product and user experience related questions