Analyst/specialist, Regional Ebusiness Product

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.

**Summary**:
We are looking for someone with an eye for details, great interpersonal skills and project management experience.

**Main Responsibilities**:
Promote Group’s eBusiness solutions by providing training within the network and clients covering end to end products

Provide support to clients in assigned market and/or countries on eBusiness Channels

Monitor Group’s network eBusiness KPIs and identify area of improvement to initiate appropriate actions for assigned products and countries

Gather regional specification and local country requirements to propose new or innovative eBusiness product evolutions, in compliance with Group standards

Gather feedback and research on new market players, competitors’ offers and eBusiness developments in the market to propose process innovation and improvement to elevate customer’s experience

Execution of strategic projects relating to eBusiness and eBusiness enhancement

Provide timely advice on emerging trends and issues affecting service delivery and support

Conduct analysis and preparation of reports for eBusiness promotions and service delivery measurement

Manage and coordinate events i.e. seminars, webinars, campaigns etc for the network to provide up to date developments in the eBusiness platforms

Prompt and effectively communication with various stakeholders

To excel in this role, you should be comfortable working independently, with ability to engage stakeholders at all levels.

**Minimum Requirements**:
At least 3 years of experience in Shipping Industry

Experience in marketing and analytics

Diploma or Bachelor’s degree of relevant discipline

Proficiency in MS Office Suite i.e. Powerpoint, Excel - vlookup and pivot table

**This role is opened for local employment only.

We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.

**Salary package (local) & job title shall commensurate with experience.

**Kindly note that only short-listed applicants will be contacted.

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

Come along on CMA CGM’s adventure