Service Crew

2 weeks ago

Singapore STAMFLES INTERNATIONAL PTE. LTD. Full time

At Stamfles International, our vision is to feed happiness to everyone, one meal at a time. If you have a passion for food and innovation, you’ve come to the right place We operate our flagship restaurant, Roost, at Resorts World Sentosa, and as a service crew, you will be stationed there.

The Service Crew assists in the daily service operations to ensure the smooth functioning of the restaurant.

**General Responsibilities**
- Perform restaurant opening or closing duties.
- Prepares condiment for meal service and in-house beverages.
- Perform ordering and cashiering duties, ensuring orders placed and payments collected are correct.
- Assist customers with ordering at self-service ordering kiosk.
- To have good product knowledge to answer customers’ queries on ingredients and menu items.
- Able to make recommendations and up-sell.
- To greet and provide excellent customer service to customers - attending to their needs promptly and professionally.
- Perform general housekeeping and cleaning duties, including sweeping, mopping, clearing of tables, cleaning and wiping etc to maintain overall cleanliness of the restaurant at all times.
- Adhere to all F&B safety, health and hygiene policies and procedures.
- Maintain quality, service & cleanliness at all times according to restaurant's standards.
- Perform other ad-hoc duties as assigned by manager and supervisor.

**Requirements**:

- Bilingual in English and Mandarin.
- Always maintain high standard of personal hygiene with clean appearance and neatly attired.
- Able to work in a fast paced and demanding environment.
- Willing to work rotating shifts, on weekends and public holidays.
- No prior experience required, though having relevant experience in the F&B Industry, preferably with Basic Food Hygiene certificate, will be an added advantage.
- Able to start work immediately / short notice.

**Attributes**:

- Pleasant, Courteous and Tactful
- Friendly, energetic and service oriented
- Able to work independently and in a team
- Enjoys interacting with people and serving customers
- Attentive in dealing with customers in all circumstances

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