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Credit Controller
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The Shipowners’ Club is a mutual insurance association. We offer Protection & Indemnity (P&I), Legal Costs Cover and associated insurances to smaller and specialist vessel owners, operators and charterers around the world. Building on over 170 years of experience, the Shipowners’ Club provides tailor-made insurance packages for each operator according to their particular need.
We also have a hybrid working model (minimum 2 days in the office).
- We recognise the business benefits of having a diverse and inclusive community. We all have something unique to bring to the table and by embracing those differences we seek to build and maintain an environment which attracts and values diversity and where everyone can develop their talents and be themselves. For us, diversity and inclusion goes above and beyond focusing on protected characteristics - we want all our colleagues to bring 100% of themselves to work. With a happy and engaged workforce we all strive to work together to be the best that we can be for the mutual benefit of ourselves and our Members._
**Overall responsibility of the Role**:
To deliver timely, accurate and professional support to external and internal stakeholders in the collection of premiums, the allocation of cash and the production of reports and broker statements.
**Role Responsibilities**:
1. Take proactive ownership of premium collection, ensuring adherence to company credit control procedures and promptly escalating any concerns.
2. To promptly and accurately allocate premium receipts on a daily basis on the Sun accounting system as well as making payments to brokers.
3. Lead the investigation and resolution of unreconciled cash items, engaging underwriters and brokers with initiative and clarity to expedite outcomes.
4. To accurately maintain and keep records up to date in CRM, Collect and Sun accounting systems.
5. To provide general assistance within the Finance Department as and when required.
6. Take initiative in managing Credit Control correspondence and stakeholder queries, ensuring timely, accurate and customer-focused resolutions.
**Experience/Skills Required**:
- **Minimum of 2 years’ experience** in Credit Control, preferably within the insurance or Finance industries.
- Takes initiative and works independently, with strong problem-solving and analytical skills
- Communicates clearly and confidently with stakeholders, both verbally and in writing, including when resolving queries or negotiating outcomes.
- Builds effective working relationships and contributes positively to team success and continuous improvement.
- Adapts well to shifting priorities and performs under pressure, managing multiple deadlines calmly and efficiently.
- Comfortable working in a multinational environment and proficient in Microsoft Excel (intermediate) and Word for reporting and correspondence.
Pay: $50,000.00 - $65,000.00 per year
**Benefits**:
- Health insurance
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Experience**:
- credit controll: 2 years (required)
License/Certification:
- right to work in Singapore (required)
Work Location: In person
