Minibar Supervisor

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.
- Assign Team Members with duties and inspect work quality according to standards
- Supervise, train, support and monitor Team Members
- Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate by setting good examples
- Requisite stocks
- Ensure PAR stock levels are maintained
- Responsible for ensuring accurate postings on Opera based on actual consumption & replenishment report
- Responsible for reviewing expiry tracking list daily, and to communicate expiry and ensure sufficient inventory for replacement
- Maintain daily stock count (opening/closing) list
- Supervises the work of the Minibar Controllers & GSAs, ensuring that all items that are delivered are properly stored and accurately tracked
- Support Assistant Manager & Manager in daily operation
- Responsible for investigating disputes raised by guest / operational departments
- Coach and counsel Team Members on work performance
- Ensure clear and effective communication between Minibar and other departments
- Always comply with the hotel standards and regulations to encourage safe and efficient hotel operations

Education & Certification
- Diploma in education or related field preferred

Experience
- Minimum 1 year experience in Minibar
- Hospitality background with Opera knowledge would be an advantage

Other Prerequisites
- Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
- Strong leadership skills to teach and manage Team Members
- Ability to work both independently and in a Team
- Ability to obtain and supervise the use of equipment and materials needed

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.