Fruits Shop Manger

2 days ago

Singapore SIN SOON HENG FRESH PRODUCTS PTE. LTD. Full time

A Fruit Shop Manager oversees the day-to-day operations of a fruit shop or produce store. They are responsible for managing staff, ensuring excellent customer service, maintaining inventory, and maximizing sales. Here is a comprehensive job description for a Fruit Shop Manager:

- Store Operations: Manage all aspects of the fruit shop's operations, including opening and closing procedures, scheduling staff, and ensuring the smooth functioning of daily activities.
- Staff Management: Recruit, train, and supervise a team of fruit shop employees. Assign duties, provide guidance, and monitor performance to ensure efficient and productive work.
- Customer Service: Ensure exceptional customer service is provided to all customers. Train staff in customer service skills, resolve customer complaints or issues, and maintain a friendly and welcoming atmosphere in the store.
- Inventory Management: Monitor and manage inventory levels, including ordering and restocking fruits and other products as necessary. Implement proper storage and rotation techniques to minimize spoilage and waste.
- Quality Control: Ensure the quality and freshness of fruits and produce sold in the shop. Regularly inspect the stock to identify any damaged or spoiled items and take appropriate action.
- Sales and Promotion: Develop strategies to maximize sales and increase customer engagement. Plan and implement promotional activities, discounts, or special offers to attract customers and boost revenue.
- Financial Management: Monitor and manage the shop's financial performance, including sales, expenses, and profitability. Prepare financial reports, analyze data, and identify areas for improvement.
- Health and Safety: Ensure compliance with health and safety regulations in the store. Maintain cleanliness and hygiene standards, follow proper food handling practices, and implement safety protocols to create a safe environment for staff and customers.
- Vendor Management: Establish and maintain relationships with fruit suppliers and vendors. Negotiate prices, terms, and delivery schedules to ensure a reliable supply of quality fruits.
- Market Trends and Research: Stay updated on market trends, customer preferences, and competitors in the fruit and produce industry. Identify opportunities for diversification, new products, or services to stay ahead of the competition.

**Requirements**:

- High school diploma or equivalent. A degree in business, hospitality, or a related field is advantageous.
- Previous experience in a similar role, preferably in a fruit shop, grocery store, or retail environment.
- Strong knowledge of fruits, including varieties, quality standards, and seasonal availability.
- Excellent leadership and managerial skills, with the ability to motivate and inspire a team.
- Outstanding customer service and communication skills.
- Good numerical and analytical abilities to manage inventory, sales, and financial reports.
- Basic understanding of health and safety regulations related to food handling and retail operations.
- Proficiency in using computer systems, point-of-sale (POS) systems, and inventory management software.
- Physical stamina and the ability to lift and carry heavy boxes or crates of fruits.
- Flexibility to work weekends, holidays, and extended hours as required in a retail environment.

Please note that the specific job requirements may vary depending on the size of the fruit shop, location, and specific company policies.

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