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Manager, Payment Optimization

2 weeks ago

Singapore Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

What a Manager, Payment Optimization does at Visa:
**Responsibilities**:

- Work with AP Payment Optimization function lead to strategize and execute plans to drive incremental improvement in payment success rates for CyberSource merchants in AP region.
- Plan and execute consulting program(s) with CyberSource AP merchants and acquirers to improve payment success and merchant business optimization recommendations based on data insights and market research.
- Be the internal and external payment success expert for merchants/acquirers across AP region.
- Develop ongoing reviews of regional payment decline rates, identification of decline drivers and development of an integrated approach to reducing declines.
- Proactively understand how new products/services, as well as industry and technology trends impact on payment success performance and how in turn that impacts our clients.
- Maintain and build rapport with regional peers and other teams across Visa Inc. to exchange ideas, learn and leverage best practices.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
**Qualifications**

Key Competencies
- Excellent analytical and consulting skills
- Payment expertise with through understanding of digital payments lifecycle and Issuing/Acquiring/payment network processing
- Strong collaboration and teamwork
- Strategic thinking
- Strong negotiation skills
- Ability to sell a vision to others
- Excellent organizational skills
- Excellent presentation skills

Skills, Knowledge, and Experience
Professional:

- Regional market knowledge and functional experience in payment processing working with Card Issuers, Acquirers and card network supporting highly complex clients and or services
- 5+ years of progressive consulting and analytics experience and client-facing roles in the payments industry

Technical:

- Expertise of digital payment processing business and thorough understanding of payment lifecycle including consumer authentication as well as payment authorization
- Good working knowledge of Card Network business (preferably Visa) and Issuer, Acquirer processing
- Working experience of data analytics tools such as Tableau

**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.