Senior Boarding Services Executive

2 weeks ago


Queenstown, Singapore United World College of South East Asia Full time

**UWCSEA Dover** is looking for a Senior Boarding Services Executive to join the Boarding team. This position is available for a 2 June start, though applicants who can start sooner would be welcomed.

The Senior Boarding Services Executive will work to coordinate the various moving parts of the boarding operation both independently and as a team member. They will work with the Deputy Director of Residential Life, Boarding Operations Supervisor and wider boarding team in carrying out routine and special tasks and portfolios, liaising with other departments, external suppliers, stu dents & parents to ensure the smooth day-to-day operation of the boarding house and the wider residential community. They may be required to manage special projects and portfolios, completing administrative tasks efficiently and with precision. In addition, the Senior Boarding Services Executive contributes to the pastoral care and implementation of the residential life curriculum to support a highly diverse, multi-national group of stu dents ranging in ag e from 1 3 - 1 9. This requires a warm and approachable manner, working positively with stu dents to carry out the administrative and supervision tasks in a way that builds connection and belonging for the stu dents. The proportion of pastoral to administrative workload can vary throughout the year. This position requires a high level of organisational, time-management and administrative skills, and confident use of spreadsheets and other tools is essential.

**Main Responsibilities**

**Operational Activities**:

- Manage the efficient day to day operations of the boarding house
- Handle boarders’ daily administrative needs, for example: stu dent pass procedures, pocket money accounts, medical requirements, daily routine, visa requirements and travel arrangements.Act as custodian of boarders’ important documents and money
- Manage flight bookings and other travel arrangements
- Accompany stu dents to doctor and specialist visits
- Communicating with stu dents’ parents regarding their needs and administrative issues
- Facilities maintenance and inventory work management during the summer holidays
- Operational or Pastoral Projects: As required to assist the DDORL and BOS in managing the boarding houses and implementing the Residential Life Curriculum

**Term Break Supervision**:

- Term Break and Boarding break annual shutdown and opening
- Facilities maintenance and inventory work management during the summer holidays
- Attend to Ad hoc tasks during school term and vacation in preparation for boarders return
- Key Coordination Point: Liaising with all other members of the team to provide care for the stu dents - houseparents, deputy houseparents, assistant houseparents, clinic staff, facilities staff
- Assist with any other duties, tasks or jobs with similar levels of responsibility and complexity to the assigned job grade as may be reasonably requested by the line manager and/or the College.

**Person Specifications**

**Qualifications**
- Bachelor’s level university degree in fields related to social or educational occupations, such as Teaching, Counselling, Communications, Administration, Social Work.

**Desired experience**
- 3 years previous boarding experience or education experience in a stu dent-facing role
- Demonstrated experience coordinating operations and administrative projects and managing multiple priorities
- Demonstrated success in supervising stu dents in a residential or educational environment.
- Demonstrated success in meeting deadlines and following procedures

**Skills and Qualities**
- An understanding of the organisational and operational practices appropriate to the position.
- A thorough understanding of the operational needs of a boarding / residential environment.
- An understanding of the growth and development of adolescents and young adults.
- An understanding of the legal and safeguarding requirements for the supervision of stud ents.
- Customer oriented, flexible and the ability to work both independently and as part of a team
- Ability to independently manage operational portfolios, lead small teams and mentor colleagues within the boarding house requirements
- Demonstrated ability to provide consistent and considerate supervision and pastoral care of adolescents and young adults
- Demonstrated skills in establishing effective working relationships based on mutual respect between staff members, other departments, stud ents and their families.
- Effective oral and written communication skills in English. The ability to communicate with stu dents and their families in languages other than English is valuable.
- Demonstrated ability to work with a team and as an individual.
- Proficient IT skills, particularly in G Suites
- Able to multi-task and demonstrate initiative
- Implement the Boarding Philosophy and tenets of the Boarding Manifesto

**Application**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekend availabilit


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