Pilates Studio Reception

5 days ago

Singapore OPTIONS PILATES PTE. LTD. Full time

1. Job Description

We are looking for motivated individuals who are excited to work in a dynamic environment. Experience in customer service / fitness background are welcome, but not necessary.

Because this role requires working closely with clients, strong communication skills, promptness, and strong organization skills are required. Experience in administrative, customer service, and hospitality are encouraged. Experience in fitness industry are welcome, but not necessary.

Position Details
- Permanent Full-Time position + CPF
- 5 day work week (choose 2 off days between Mon-Thu)
- Required to operate on weekends

Location
- Wheelock Place studio (Orchard MRT)

2. Responsibilities
- Handle reception area - receiving walk in customers, assisting clients with checking in
- Consult clients before initial trial session
- Recommend and explain pricing and packages (not sales, explaining)
- Answer all incoming calls and redirect them or keep messages
- Handle booking, cancellations and reconfirmation requests from members/visitors
- Collection of payments, outstanding fees
- Liaising with instructors to monitor studio capacity, managing bookings
- Keeping front desk tidy and presentable with all necessary material
- Greeting and welcoming desks as they approach the front desk
- Answering questions and addressing complaints
- All other ad-hoc duties assigned by Operations manager

3. Requirements
- Personable, friendly personality with a strong organizational skill. Have enthusiasm in the fitness industry
- Professional, strong interpersonal and communication skill
- Good multitasking and time-management skills
- Excellent organizational skills with attention to details
- Good initiative and drive with ability to work independently
- A Team Player
- Punctual

4. Salary

$1,900 during probation, $2,100 + CPF after 3 months or more depending on the type of tasks you can take.

More progression opportunities available, managerial positions available if you are willing to take on more responsibilities

**Benefits**:

- On the job training provided
- Pilates education, able to join group classes for free when the situation permits
- Discounted private Pilates classes
- Promotion opportunities available

5. How to apply

6. About us

Founded in 2009, OptionsPilates is the first and only international chain of Pilates and Movement studios worldwide. We are based in Singapore and quickly growing through out Asia with branches in Singapore, Hong Kong and Satellite Training Centres for Pilates Academy in Seoul. OptionsPilates offers variety of Pilates classes, including workshops and education for future Pilates instructors.

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