Technical Program Manager

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

We are seeking a Technical Program Manager to join our Arch PMO team based in Singapore. Partnering with TikTok / Value Chain leadership, PMO team shares the responsibility of TikTok delivery, enabling TikTok portfolio/program/project delivery to be more predictable, measurable, and optimizable.

PMOs act as the PM/RD bridge when needed, and drive tech projects from ideation to launch, and integrate into the overall TT product system. The objective is to foster more reliable delivery.

**Responsibilities**:

- Lead project management and cross-functional collaboration for product planning and launch, scrum delivery, resource planning, and create processes that enable teams to move quickly and efficiently for the Client Arch team.
- Identify opportunities for process improvements, streamline project management methodologies, and drive standardization across projects to enhance efficiency and effectiveness.
- Collaborate with cross-functional teams, executive leadership, and internal partners to ensure clear communication, alignment, and support for the project objectives.
- Communicate project and scrum status, risks, and mitigation plans to leadership. Ensure project and related delivery documents are complete, accurate, and available for review by all parts of the organization.
- Monitor the efficiency of product and tech team delivery with key metrics and provide deep insights regarding delivery efficiency, along with practical suggestions to enhance it.
- Maintain the team's focus on strategy and goal-oriented results when tackling complex problems.

**Qualifications**:

- Bachelor degree or above
- Extensive direct project management or related work experience;
- Excellent organizational and time management skills; impeccable attention to detail;
- Exceptional written and verbal communication skills;
- Strong interpersonal skills with proven ability to collaborate, foster relationships and work cross-functionally, especially with global, diverse teams in multiple time-zones;
- Experience across many countries is a plus.

**Preferred Qualifications**:

- Experience in software engineering (web and mobile), including software solution high-level design, development and integration.
- Experience in stability, engineering quality/efficiency, user experience optimization, and architecture evaluation projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.