Gems Product Manager

**Job Title**: GEMS Product Manager
**Type of Contract**: Consultant Level II
**Division**: Digital Services (TECD), Information Technology Division (TEC)
**Duty Station**: Remote working

**Duration**: 11 months

**WHO WE ARE**
The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work envi-ronment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and chil-dren, can access the nutritious food they need.

**ORGANIZATIONAL CONTEXT**:
Digital technology and data are rapidly reaching some of the most vulnerable people and places affected by crisis, while also expanding operational approach to those same crises. As one of the main humanitarian actors, WFP has the opportunity and obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works. Such ambition has led to the developing a new WFP IT Strategy whose core elements inform the end-to-end business processes of the organization.

**BACKGROUND AND PURPOSE OF THE ASSIGNMENT**:
The Technology Division of WFP partners with units across the organization to digitally transform WFP. We design, develop, enhance, and maintain a variety of digital products. The Digital Services Branch (TECD) oversees solution delivery activities, covering both the introduction of new products as well as the evolution of existing ones. Each product being delivered has a Product Manager.
Reporting to the ERP Products Business Analysts Lead, the Product Manager is the custodian of the vision of the product, accountable for maximizing the value of the product resulting from the work of the Product Team. The Product Manager aims for an IT solution which achieves the highest quality in terms of technical usability, user acceptability, and domain suitability.

**ACCOUNTABILITIES/RESPONSIBILITIES**:

- Proactively engage the TEC and Business Stakeholders to propose and prioritise process optimisations with the aim to improve Asset, Material Master Data, Purchasing and Equipment Management processes through Digital Technology
- Communicate business objectives, user needs and processes, to ensure common understanding and prioriti-zation between stakeholders ensuring availability and sharing timely information with both internal and ex-ternal parties.
- Act as GEMS Product Manager:

- Create and maintain the Improvement Canvas outlining the vision of the product.
- Create and maintain the Product Roadmap outlining the evolution of the product.
- Prepare the Product Roadmap for endorsement by the TEC Demand Assessment Board (DAB).
- Perform the role of Scrum Product Owner:

- Develop and explicitly communicate the Product Goal.
- Gather and validate requirements following a HCD approach.
- Ensure that the Product Backlog is transparent, visible, and understood.
- Communicate requirements inwards to the Product Team:

- Give the Product Team clear guidance on which features to deliver next.
- Communication outwards to Stakeholders:

- Communicate estimates, dependencies, and technical issues after grooming sessions, informing and negotiating with the Stakeholders.
- Make decisions, in consultation with Stakeholders, regarding the priority of PBIs.
- Decide when to deploy the product with the predisposition towards frequent releases.
- Take care of Backlog Grooming: regularly review items on the backlog to ensure the backlog contains the appropriate items, that they are prioritized, and that the items at the top of the backlog are ready for delivery.
- Participate in the Sprint Planning session; a team planning meeting that determines what to complete in the coming Sprint.
- Chair the Sprint Demo session and participate in the Sprint Retrospective session
- Manage the product budget (including support & maintenance costs) and prepare cost esti-mates based on the IT Solution Architect’s high-level effort estimates.
- Keep track of the consumption of purchased time-and-materials quotas.
- Approve consumption reports