Systems Engineer, M365

2 days ago

Singapore TOSS-EX PTE. LTD. Full time

**Key Responsibilities**:

- **Troubleshooting and Incident Resolution**: Analyze and resolve issues, collaborating with external vendors and support personnel as needed.
- **System Administration**: Perform administrative tasks in Azure Active Directory, including managing users/groups, security permissions, group policies, systems configuration, event log analysis, and resource monitoring.
- **Technical Support Collaboration**: Work with the service desk and support teams to troubleshoot, identify root causes, and provide technical assistance.
- **Documentation**: Create and maintain documentation, including knowledge base articles, for M365 and EUC services.
- **Intune and Autopilot Expertise**: Provide hands-on support and configuration of Microsoft Intune, focusing on packaging, deployment, reporting, troubleshooting, and policy creation.
- **Windows OS and Desktop Support**: Support Windows OS, desktop, and laptop hardware/software, conducting installations per customer requirements.
- **Root Cause Analysis (RCA)**: Conduct RCA for EUC service issues, including those related to M365 products, as part of the problem management process.
- **Vendor Coordination**: Coordinate with support vendors for maintenance and issue resolution as needed.
- **Customer Satisfaction and Support**: Collaborate with the team to meet high customer satisfaction levels, acting as the main contact for assessing new workplace products and tools.
- **Project Support for EUC Transition**: Support the workplace team and Transition Manager during EUC-related transitions, ensuring a smooth process.

**Qualifications & Requirements**:

- **Education**: Degree or diploma in Computer Science or IT.
- **Experience**:

- Minimum of 3 years in Microsoft 365 technologies, with significant experience in supporting M365 users.
- Hands-on experience with Microsoft Intune (including packaging, deployment, reporting, troubleshooting, policy creation, and patching).
- **Certification**: MS Azure-related certification is mandatory.
- **Technical Skills**:

- Proficiency in IT networking for first-level troubleshooting.
- Knowledge of MS Windows, M365, desktop hardware, and network environments.
- **Soft Skills**:

- Strong organizational and interpersonal skills with a customer-oriented approach.
- Effective verbal and written communication skills.
- Ability to work independently, manage tasks under pressure, and deliver quality work.
- **Flexibility**: Willing to work a flexible schedule and travel as needed to multiple sites.

  • Systems Engineer

    4 hours ago

    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities• Degree/Diploma in Computer Science/IT• Minimum 3 to 5 years of working experience in Microsoft 365 Technologies• Experience in Microsoft Intune (Deploy of applications to Windows, IOS, and Android devices) is a must• Experience in supporting M365 user• Possess knowledge in IT networking to troubleshoot computer 1st level...

  • Intune and M365 Engineer

    2 days ago

    Singapore GOLDTECH RESOURCES PTE LTD Full time

    Roles & ResponsibilitiesJob Summary:We are seeking an experienced Intune and M365 Engineer to manage and support our Microsoft Intune and Microsoft 365 environments. This role will involve ensuring smooth deployment, configuration, and maintenance of mobile devices, applications, and M365 services, with a focus on security, user experience and compliance.Key...

  • Euc Engineer

    7 days ago

    Singapore TECH AALTO PTE. LTD. Full time

    **EUC Engineer - M365 (with Intune) - Key Responsibilities**: - **Microsoft 365 Design & Deployment**: - Architect and deploy scalable M365 services (Exchange Online, Teams, OneDrive, SharePoint). - Implement hybrid identity with Azure AD Connect and Active Directory Federation Services (ADFS). - **Device and Endpoint Management with Intune**: - Configure...

  • VDC M365 Solutions Engineer

    2 weeks ago

    Singapore Veeam Full time

    Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...

  • VDC M365 Solutions Engineer

    2 days ago

    Singapore Veeam Software Full time

    Join to apply for the VDC M365 Solutions Engineer role at Veeam Software 1 week ago Be among the first 25 applicants Join to apply for the VDC M365 Solutions Engineer role at Veeam Software Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data...

  • Cloud Infrastructure Engineer

    2 weeks ago

    Singapore ITE Institute of Technical Education Full time

    **[What the role is]** As a M365 Cloud Infrastructure Engineer, you will be responsible for designing, implementing, and managing Microsoft 365 cloud solutions to ensure optimal performance, security, scalability and compliance with cyber and data security standards. **[What you will be working on]** - Develop and deploy M365 solutions, including Exchange...

  • IT Systems Engineer

    2 weeks ago

    Singapore RECRUIT EXPERT PTE. LTD. Full time

    Our client is a leading provider of maritime energy solutions. _ - Oversee the setup, rollout, and upkeep of M365 systems, including Intune and compliance/security features. - Provide Level 2 troubleshooting and support across a user base exceeding 100 staff. - Take charge of internal technology initiatives either as a project lead or coordinator. -...

  • Sharepoint Developer Online M365

    5 days ago

    Singapore Rapsys Technologies Full time

    Microsoft 365 - Assess current systems to identify opportunities for replacing them with M365 solutions. - Propose the solution and perform the system replacement (for simple or straightforward solutions). - Analyze users' problem statements and use cases, recommending M365 solutions to address the problem statements or use cases. - Run weekly M365 User...

  • M365 User Empowerment Specialist

    2 weeks ago

    Singapore Rapsys Technologies Full time

    _**Job Descriptions**_ **Role: M365 User Empowerment Specialist** **Work Location: Singapore** **Job Type: 6 Months Contractual Role with possible extension** - Microsoft 365 SharePoint Online Development - Assess current systems to identify opportunities for replacing them with M365 solutions. - Propose the solution and perform the system replacement...

  • M365 Support Engineer

    2 weeks ago

    Singapore UIC ASIAN COMPUTER SERVICES PTE LTD Full time

    **Job Overview**: **Key Responsibilities**: - Daily Operations and Support - Configuration and Administration - Service Request and Change Management - Security and Compliance Management - M365 License Management - Proactive Monitoring and Problem Prevention **Qualifications**: - 3 years of experience in administering and supporting Microsoft 365...