Senior Training Executive

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - **to reimagine the future of beauty.**

**The opportunity**:
Sephora Singapore is looking to hire a **Senior Training Executive** to develop and deliver training programs to ensure the highest level of client experience, product, selling skills training and education to the retail team of Sephora. The incumbent will report to the Training Manager of Sephora Singapore.

**Responsibilities**:
Training
- Develop and deliver training programs ranging from product and category knowledge, technical skills, client service, selling skills training to new hire orientation
- Design and develop workshops to support new seasonal launches for in house brand
- Conduct, evaluate and follow-up on post training assessment and feedback
- Design and develop course materials
- Upkeep and adapt changes to training program and course materials
- Ensure the training needs are met and in-line with business plan and strategy
- Develop and conduct regular assessments to determine training effectiveness, and identify measures to improve training efficiencies and close gaps
- Evaluate and follow-up on training plans in consultation with Retail Operations

Training Administrative, Coordinating & Organizing
- Manage and maintain Sephora’s Learning Management System
- Plan and coordinate Sephora offsite training and workshops
- Plan and communicate training schedule
- Liaise with Retail team and brand partners on training schedule
- Build and maintain successful relationships with Sephora Retail team
- Administer training, reports, records and claims

**We would like to hear from you if you possess/are**
- At least 3 years of training experience in the beauty industry with priority given to skincare expertise
- Able to conduct training sessions in various formats such as classroom training, virtual training, in-store training, personal coaching session
- WSQ Advance Certificate in Training and Assessment (ACTA) or WSQ Advanced Certificate in Learning and Performance (ACLP) will be an added advantage
- Proficient in Microsoft Excel and PowerPoint
- Strong communication and presentation skills
- Strong time management
- Able to handle pressure well

**While at Sephora, you’ll enjoy...**
- ** The people.** You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
- ** The learning.** We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- ** The culture.** As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can **unleash your creativity,** because we’ve got disruptive spirit. You can** learn and evolve,** because we empower you to be your best. You can **be yourself,** because you are what sets us apart. **_This,_** is the future of beauty. Reimagine your future, at Sephora.**

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.