Associate Director, Gbm Onboarding, Singapore Lead

**Purpose**

Leads and oversees client due diligence (CDD) activities for clients booked into Singapore branch and affiliate ensuring client onboarding meets all current Bank policies, including KYC / AML, global tax regulations, global derivative reform type regulations and any additional regulatory frameworks in the Asia Pacific region impacting clients booking into Singapore.

**Accountabilities**:

- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Drives client-centric, efficient, and compliant regulatory onboarding and ongoing reviews of GBM clients in Singapore. Facilitate the onboarding of clients directly as well as resolve day to day matters for the regulatory onboarding team in Singapore through coordination with clients, trading desks/bankers, Compliance, Internal Audit, GWO, RMIT, and local / regional Senior Management as required. Rapidly triage and escalate complex issues for resolution.
- Provides leadership, day to day people oversight, and workload management for the client onboarding staff in Singapore. Support in the recruitment, management, and ongoing development of both full-time and temporary staff locally.
- Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and development planning for the team.

**Education / Experience / Other Information**:

- Bachelor’s degree, An MBA is preferred.
- 10+ years’ direct industry experience in the Capital Markets and Corporate/Investment Banking regulatory due diligence, having covered multiple product areas. An undergraduate and/or graduate degree in Finance, Business, Economics, or a related discipline is required.
- The incumbent must have strong background and expertise of current and anticipated regulatory frameworks impacting client onboarding - namely, evolving regional and global KYC / AML standards, OTC reforms, and tax regulations.
- The position requires strong business acumen, sound judgment and critical thinking skills. The incumbent must be a developing leader with strong interpersonal, communication and negotiation skills in order to build consensus and obtain co-operation from clients, colleagues, and senior management.
- Demonstrated successful team leadership and change management experience is required. In addition, excellent time management and organizational skills are required to allow the incumbent to best manage the day to day deployment of human resources.
- A sound understanding of the capital markets business is necessary, as is a client-centric approach to the role. The incumbent must have broad knowledge of the end-to-end workflows among the Front, Middle, and Back Offices. The international scope of the business, together with the multiplicity of stakeholders, will require work outside of traditional business hours from time to time.
- Must be able to operate effectively within an exceptionally stressful environment with changing priorities and tight time frames which are closely scrutinized by Senior/Executive Management.