Chapter Area Lead

**Organisation**:
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

**Job Title**:Chapter Area Lead - Advanced Analytics Platform

**Location **:Manyata Techpark, Bangalore

**Business & Team**:
CDAO has a vision building a brighter future for all. Using data, analytics and AI. We’re delivering on this by working hand-in-hand with our business colleagues to jointly solve problems with customer centricity and technical innovation, cultivating a world-class team of empowered people, and building technology solutions for the future.

We put the customer at the centre of everything we do and measure our performance against the groups’ external customer satisfaction measures.

Our team is composed of data and AI engineers, analysts, data scientists, and leaders, who bring in the right mix of skills. We also work very closely with our business and operations colleagues to support these services which are critical to the Australian and Global economy.

**Impact & contribution**:
As a Chapter Area Lead for Advanced Analytics Systems and Platform, you will be a people leader for diverse set of engineers, having an opportunity to lead the end-to-end ownership of building the capability and expertise within the team. You would have an opportunity to work alongside Chapter leads, Chief Engineers, Crew Leaders and cross-location stakeholders in a matrix structure. Crews are responsible for deliveries and chapters are responsible for staffing to meet those deliverables. You will provide capability expertise, and people leadership to the chapters, in addition to ensuring optimal capacity planning for each squad and crew.

**Reporting lines**
- Direct line reporting into the GM, Data India

**Roles & Responsibilities**:
**Collaborate & Partner**
- Collaborate closely with executive/senior stakeholders, shaping the future of our capabilities across Engineers.
- Collaborate with POs to find opportunities where the Chapter can drive value.
- Cultivate key internal and external partnerships, wherever required.
- Act as a key liaison between the various support & cross functional teams across Australia & India
- Partner with Crews and/or COE leads to determine skillset and capability requirements to sustainably meet resourcing needs.

**Drive & Execute Strategy**
- Cloud cost optimization by aligning with the crew and product owners by driving in automations.
- Drive a Tech culture of continuous improvement (CI) based on data, e.g. IT Performance metrics.
- Participate in planning, definition and high-level growth of people’s career; people movement across squads, assist Squads to identify the right technical skilled people and ensure timely deliverables.
- Is the expert of the engineering landscape in the Crew with a clear vision organizational trends and capabilities that can create competitive advantage for the Crew.
- Drive from ideation to implementation, bringing in new ideas through hackathons, POCs - ensure technical debt and associated impacts are visible to Crew, how new ideas are remediating those and work with POs to reduce it over time.

**Essential Skills**:

- 15+ years of experienced leader with strong people management and stakeholder management capabilities and backgrounds e.g. Platform Engineering, Architecture, Data
- Strong Leadership (including People Management), not just Project Management
- Have tech delivery expertise (i.e. an expert in tech that can also get tech delivery done)
- High level of communications and negotiation skills, including the demonstrated ability to solicit opinions and accept feedback.
- Experience in operating effectively as part of cross-functional teams.
- Proficiency in key capabilities - IT SDLC processes, written documentation/ specification skills
- Experience in working across a number of technical domains with the ability to understand new emerging technical skills, help team to implement optimal solutions by cross-skilling them.

**Qualifications**:

- Education: Advanced degree in Computer Science, Engineering, Maths, Statistics, or related field
- Minimum of 15 years of experience in relevant field, with 5+ years of experience in core technology organization or Banking
- Proven track record of building and leading a team of engineering professionals.
- Excellent problem-solving skills and ability to identify creative solutions to complex problems.
- Strong cross-cultural communication skills and the ability to effectively manage collaboration across time zones.

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