Salesforce Developer

1 week ago

Singapore Capgemini Full time

**Job Description**:
**You will work alongside their fellow Salesforce team to understand and proactively monitor all aspects of the configuration. Where applicable and necessary, she/he will collaborate with internal/external Salesforce Architects/ Integrators solutions and/or other internal data/technical associates when the complexity of identified solutions warrants it.**

**Responsibilities**:

- **Translate complex business needs into technical requirements and OmniStudio-specific components.**:

- **Create wireframes and mockups to outline the visual layout and flow of OmniStudio interactions.**:

- **Design intuitive navigation structures for OmniScripts, ensuring users are guided logically through processes.**:
**OmniStudio skillsets in the following areas:
**1. OmniScripts**:

- **Build step-by-step sequences using branching logic and conditional actions.**:

- **Design dynamic forms that adapt to user input and business rules.**:

- **Integrate with external systems using Integration Procedures or custom Apex code.
**2. FlexCards**:

- **Configure layouts and content for visually rich, informative displays.**:

- **Incorporate actions and buttons to trigger OmniScript processes or external calls.**:

- **Customize appearance to match brand guidelines.**

**3. Integration Procedures**:

- **Develop REST API calls to retrieve or push data to systems outside of Salesforce.**:

- **Design complex data transformations and mappings when connecting systems.
**4. DataRaptors**:

- **Use DataRaptor Extract to fetch data from Salesforce objects or external sources.**:

- **Employ DataRaptor Transform to manipulate and shape data structures for optimal use in FlexCards and OmniScripts
**5. Decision Tables**:

- **Define rule sets and conditions to drive personalized actions and content within OmniStudio components.**

**Requirements**:

- **3-10 years’ experience in Salesforce implementation**:

- **Effective in Customer/Client interaction.**:

- **Good problem-solving skills.**:

- **Good Communication skills both written and verbal.**:

- **Omni Studio certifications is a plus.

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