Concierge Officer

1 week ago


Singapore Luxury Careers Pte Ltd Full time

Career Growth Opportunities
- Good Company Culture
- Group Medical Insurance

**Our client a renowned French luxury brand, is deeply rooted in its rich heritage and tradition. The brand consistently introduces new materials, designs, and technologies while maintaining the highest standards of craftsmanship.**
**They are looking for highly motivated, client-centric concierge officers with a strong passion for creating memorable experiences for the clients.**

**Key Responsibilities**:

- Responsible for client experiences from pre-arrival to post-appointment, including but not limited to scheduling and preparing for client appointments and requests
- Greet incoming and departing clients with a genuine smile and eye contact
- Provide accurate directions in leading the client in the area of interest
- Address clients' queries and concerns according to the brand standards
- Communicate the client's needs to the relevant department
- Notify the team about the arrival of regular clients/appointments
- Maintain a neat, organized “front-of-house” environment
- Maintain a professional appearance in accordance with the standards of the company

**The Successful Applicant**:

- Customer service drive with excellent communication and active listening skills
- Adaptable and a fast learner with a client-centric mentality
- Possess a professional attitude with a mindset of curiosity and empathy
- Prior work experience in retail, hospitality, aviation, or service-related industries would be a plus
- Willing to work retail shift hours including weekends & public holidays

Registration No: R1325237

EA Licence No: 22C1376


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