Av Technicians Near Mrt Urgent

6 days ago


Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time

Job Description & Requirements

Key Responsibilities
- Coordinate and support AV needs for company events, activities and meetings as needed.
- Capturing work items and ensuring that they are entered into ADO and or ITSM tool
- Working with team to organize and facilitate value Brainstorming sessions.
- Coordinate, develop, execute, and analyze customer surveys.
- Help organize discussions with stakeholders and capturing important details and next steps.
- Help secure cross team resources to satisfy dependencies.
- User Instructions, working with UX design.
- Helping with Digital Signage and meeting room inventory
- Delivering value and engaging with customers and supporting the team.
- Manage vendor relationships for audio-visual equipment and services.
- Collaborate with other IT teams to ensure that AV systems are integrated properly with other systems and infrastructure.

**Requirements**:

- Diploma holder.
- 2 years of relevant experience.
- In-depth knowledge of Microsoft Teams and using it to run successful online meetings in complex AV installations.
- Knowledge of Crestron, Biamp, Extron, Polycom, Cisco & other AV equipment.
- Experience in troubleshooting AV equipment.
- Ability to install or replace equipment, with knowledge of A/V integration.
- Strong understanding of Windows and Office 365 from a support perspective.
- Significant user support experience.
- Ability to determine priorities, develop local strategies, procedures and work practices, and manage small scale localized projects.
- Ability to work autonomously with mínimal supervision or in a team environment and an ability to balance conflicting priorities.
- Well-developed presentation skills in order to help facilitate and/or deliver information technology and AV training programs.


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