Assistant Manger

2 weeks ago

Singapore TADCASTER PUBS PTE. LTD. Full time

**DUTIES AND RESPONSIBILITIES**:
**I. People Management**:

- Is personally responsible for all aspects of people management, to ensure that the outlet has a bright, energetic motivated team which is committed to the Brand.
- Attends and conducts regularly scheduled staff meetings
- Provides management and staff ongoing guidance and training in order that they can provide customer service, establish customer rapport and guarantee return business.
- Is responsible for the good conduct and well being of management and staff while in the workplace and while representing the Company.
- Ensures compliance to all and local regulatory laws and licenses
- Ensures that a strong communication process is developed to maximize the performance of all employees
- Monitors and administers Management and Staff Incentive programs

**II. Customer Service**:

- Exceeds customer expectations by developing, implementing and maintaining the most efficient standards of service possible

**III. Financial Management**:

- Reviews daily revenues and suggests ways to improve sales.
- Maintains all company procedures related to inventory management, ensuring that losses are minimized and the outlet achieves budgeted gross margins.
- Completes on a weekly basis a full stock take and provide an analysis report to the General Manager.
- Keeps a close eye on expenses and implements changes to cut unnecessary expenditure.

**IV. General**:

- Keeps the General Manager advised of any problems, difficulties or other developments as they occur.
- Recommends from time to time changes to procedures, processes and work practices to improve service, increase sales, or cut costs.
- In addition, the Assistant Manager is required to carry out any other reasonable duties that may be required from time to time.

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