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Underwriting Services Specialist

2 weeks ago

Singapore Zurich Insurance Full time

Job Summary- As an Underwriting Services Specialist, you will carry out policy administration for Commercial Insurance business with high levels of quality and efficient outputs, including other admin work.
- The role will involve working very closely with the Underwriting team to ensure smooth workflows and processes so that our policies are issued to customers accurately and in a timely manner.- Academic Skills and Professional Experience- Diploma holder
- Fresh graduates are welcome to apply
- Preferably with commercial insurance experience or knowledge
- Preferably with an understanding of insurance operation workflow and processes
- Strong administrative skills
- Ability to prioritize work
- Effective communication skills
- Problem solving skills
- Proficient with MS Excel and Word
- Meticulous
- Can do’ attitude
- Willingness to learn
- Motivated individual
- Able to work in a team as well as individually with mínimal supervision.
- Able to work in a multi-national environment.
- Main Responsibilities- Assist in all policy processing activities of the Singapore Commercial Insurance business as
- directed by the Operations Supervisor. This includes:

- Process data input to local operations system in line with rules and guidelines
- Support other team members during peak renewal / busy periods
- Ensuring the accuracy, completeness and timeliness of policy processing activities
- Responding to enquiries within guidelines, answering questions and solving problems as
- needed
- Assist the Underwriting Services Manager in various company projects pertaining to
- improving policy processing / underwriting procedures and systems
- Assisting in occasional system support for UAT and defects testing to ensure smooth system
- implementation / improvements
- Handle queries and investigate reconciliation discrepancies (as required)
- Business Accountabilities- Service the needs of customers.
- Support others who maintain relationships with customers.
- Respond to inquiries quickly and completely, provide status updates.
- Recognize and respond to or refer opportunities.
- Identify and resolve problems by referring to policies, procedures, standards.
- Continually improve unit performance by analyzing and recommending enhancements to technical procedures.

**You are the heart & soul of Zurich**

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

Let’s continue to grow together
- Location(s): SG - Singapore
- Remote working:

- Schedule: Full Time
- Recruiter name: Ahona Adhikary
- Closing date: