Senior Manager, Supply Chain Excellence

5 days ago

Singapore Sephora Asia Pte Ltd Full time

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection.
Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
We are united by a common goal - to reimagine the future of beauty.

**The opportunity**:
The Supply Chain Excellence Senior Manager, for our Sephora South East Asia, Korea and Oceania region, is a key leadership role responsible for overseeing the S&OP process for the region, our Supplier Performance & brand collaboration, and our supply chain performance & analytics within our omni business in the region.
This position plays a critical role in ensuring seamless collaboration between various regional departments and countries, optimizing our different Supply Chain KPI (inventory & Cash, On shelf Availability, costs, etc), enhancing brand collaboration, participating in implementing new projects as Center of Excellence for the region and driving overall business performance.
Reporting to our Regional Supply Chain Director, the Supply Chain Excellence Senior Manager will manage a team of 3-4 people to lead regional S&OP, and ensure efficient process & SOP (Standard Operating Procedures) in the region, drive our Supply Chain brand collaboration & performance with our suppliers (Supply Chain contracts conditions, scorecards, projects, claims, returns) and drive our Supply Chain performance & analytics across all countries.
He/she will work closely with cross-functional teams to drive operational excellence, will have active participation in our projects (as Center of Excellence) and will be a key leader to achieve business objectives.

**Key Responsibilities**:S&OP process**:
Develop and lead the regional S&OP strategy, aligning it with the overall business objectives and growth targets; manage the risks.
**Inventory management**: in close cooperation with planning managers & finance: budget, Open to Buy, health of stock, returns, continuous improvement, etc
**Supplier Performance & Brand collaboration**: Develop and nurture partnerships with our brands to enhance collaboration, supplier performance, Supply Chain contract terms, data sharing, etc

**Performance management and Center of Excellence**:
Monitor and Analyze key performance metrics to identify areas for improvement in Supply Chain (across planning and logistics) and growth opportunities.
Implement process enhancements to streamline Supply Chain workflows and increase overall end to end efficiency
Develop a Center of Excellence in planning for our region and ensure Center of Excellence process, roles & responsibilities in other Supply Chain departments; participate actively in projects; provide training and support in the region

**Leadership and Team Management**:
Lead and develop a team of 3-4 Supply Chain professionals (Assistant managers & executives), providing coaching, mentorship, and guidance. Create a high-performing team culture that emphasizes collaboration, efficiency, innovation, and continuous learning.

**Stakeholder management**:
Proactively seek and leverage meaningful and efficient relationship with different stakeholders: internal stakeholders (including executive leadership, merchandising, finance, other supply chain departments / countries), as well as external stakeholders (such as brands, external partners).

**Requirements**:
Bachelor’s degree in business, Operations Management or Supply Chain.
Proven track record of leadership and success in S&OP, supply chain, or related roles within the retail industry or FMCG. (10+ years of experience)
Strong analytical and quantitative skills, with the ability to translate data into actionable insights.
Excellent

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