
Collections and Recovery Specialist Sg
1 week ago
**Responsibilities**:
- Contact customer mainly through phone to remind customers to regularize their accounts.
- Provide customer with clear and accurate information including outstanding balance, due amount and due date etc.
- Assist customer to workout acceptable repayment plans or restructuring of accounts.
- Negotiate with customers for the most optimum repayment schedule to minimize bank credit risk with objective to reduce exposure to credit losses.
- Recommend and execute appropriate legal actions to recover account outstanding when necessary.Maintain and update all dunning records factually and timely into collections system.
**Requirements**:
**Qualifications**:
Minimally, GCE O Level
Relevant Work Experience
- At least 1-3 years of relevant experienceExperience in Credit Card / Personal Loans Collections
Competencies/Skills
- Good knowledge in collection management
- Strong negotiation skills
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