Current jobs related to Game Customer Service Specialist - Singapore - DIGIPOTATO PTE. LTD.

  • Game Operations Specialist

    1 week ago

    Singapore GRAVITY GAME HUB (GGH) PTE. LTD. Full time

    Assist the Product Manager or Lead in planning and execute day-to-day game operation tasks - Localize and execute initiatives and events for the game in multiple countries - Manage game-related projects by working closely with the internal teams - Use analytics to drive key success metrics related to revenue generation and user growth - Evaluate and...

  • Gaming Customer Support Specialist

    1 week ago

    Singapore POTATO PLAY PTE. LTD. Full time

    **Potato Play is a Singapore-based publisher turning mobile games from Asia into worldwide hits. We are data-driven and transparent about it. Our data-driven marketing is how we turn games into hits. Based in Singapore and China, we work closely with developers in a hands-on manner to help them achieve the best outcome.**: We're looking for a good...

  • Table Games Dealer

    2 weeks ago

    Singapore beBee Careers Full time

    Job Title: Table Games Dealer SpecialistThe role of a Table Games Dealer Specialist is to provide exceptional service to casino guests, ensuring a positive experience.Main Responsibilities:

  • Game Operations Specialist

    1 week ago

    Singapore JJ CONSULTING SERVICES Full time

    Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist. **Game Operations Specialist **Responsibilities**: - Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming community. -...

  • Table Games Dealer Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Job Title: Table Games Dealer SpecialistOverview The role of a Table Games Dealer Specialist is to provide exceptional service to casino guests, ensuring a positive experience. The ideal candidate will be able to engage with customers on a professional level, deal assigned games, and ensure all games are dealt according to established rules and...

  • Game Operations Specialist

    5 days ago

    Singapore JJ CONSULTING SERVICES Full time

    Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist. **Game Operations Specialist (Steam) **Responsibilities**: - Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming...

  • Game Player Advocate

    4 days ago

    Singapore beBeeCustomerSupport Full time

    Customer Support Specialist Job OverviewThe role of a Customer Support Specialist is pivotal in the success of our game products. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective issue resolution, proactive communication, and timely support.This position involves handling various types of...

  • Game Operations Specialist

    2 days ago

    Singapore beBeeJob Full time

    Unlock a dynamic career as a Game Operations Specialist.About the RoleWe are seeking a highly skilled individual to join our team as a Game Operations Specialist. As part of this role, you will be responsible for ensuring the smooth operation of overseas games and relevant components, including game monitor systems and login services.Key...

  • Game Incubation Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Game Incubation SpecialistWe are seeking an experienced Game Incubation Specialist to support our end-to-end game development process. The successful candidate will be responsible for developing and refining game mechanics, levels, systems, and iterating on game ideas and concepts.Main Responsibilities:Gathering and prioritizing game concepts and ideas to...

  • Game Operations Specialist

    2 weeks ago

    Singapore JJ Consulting Services Full time

    **Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist. **Game Operations Specialist (Steam Publishing)** **Responsibilities**: - Design a game publishing strategy on Steam tailored to the game's unique features, aiming for significant organic player acquisition. - Foster and maintain a vibrant,...

Game Customer Service Specialist

3 weeks ago

Singapore DIGIPOTATO PTE. LTD. Full time

We are seeking a game customer service specialist based in Singapore to support our global user communities.

Job responsibilities:

- Identify player’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Ensuring customer’s queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care and professionalism. Working with game operation team closely and escalate issues to appropriate teams when necessary.

**Requirements**:

- Fluency in verbal and written communication skills in English ,Chinese. And using google translating tool to help our customers in other languages.
- Possess customer-focused mindset, love to play our games and well know the game content.
- At least one year customer service or relevant work experience.
- Proficient in internet, main social media, foxmail, Word and Excel.