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Chief Operation Officer

2 weeks ago

Yishun, Singapore Rapsys Technologies Full time

**JD**:
Drive the commercialization of AI Marketing Cloud products and build a value loop between R&D and market growth.

**Core Responsibilities**

**1. Product Commercialization Strategy**
- Develop a tiered pricing model (customized solutions for key accounts / standardized SaaS products)
- Establish a customer success system to ensure annual LTV growth ≥ 150%

**2. Scalable Expansion Mechanism**
- Build a comprehensive overseas social media data monitoring system (Meta / YouTube / TikTok)
- Design a four-stage expansion model (Tech Validation → Regional Pilot → Multi-country Replication → Full-chain Automation)
- Achieve ≥ 60% market penetration in new overseas markets within 6 months

**3. Organizational Efficiency Enhancement**
- Develop a capability model for the content engineering team:
▪ Data Annotators (for content tagging)

▪ AI Trainers (for model tuning)

▪ Localization Experts (for cultural compliance)
- Set quantitative performance standards
- Establish a cross-functional collaboration mechanism among Product, R&D, and Operations, with tech team contributing ≥ 30% of GMV
- Design an AI-driven productivity evaluation system to improve per capita efficiency by ≥ 25% annually

**Qualifications**
- 10+ years of operational management experience in tech companies, with 5+ years in SaaS product commercialization
- Proven track record in operating products with 500K+ MAU; automotive industry connections preferred
- Hands-on experience with A/B testing platforms (e.g., Optimizely, VWO); managed cross-functional teams of 200+ across product, R&D, and operations
- Proficient in English as a working language

**Job Type**: Permanent

Pay: $15,000.00 - $20,000.00 per month

Work Location: In person