Head Barista

**Responsibilities**:

- Preparing and brewing for all types of coffees and beverages, and at the same time develop/improve existing SOPs/recipes for all beverages
- Preparation and calibration of the grinder and espresso machine on a daily basis, and ensure consistent calibration by all café staff
- Maintain/improve on existing set standard of quality, service, product and cleanliness at all times
- Develop a comprehensive training Programme on coffee/beverages knowledge and execution for all café staff, as well as knowledge sharing workshops for external stakeholders
- Train and guide new staff on product knowledge, execution and customer service
- Ordering and monitoring of inventory stock for optimal café operations
- Constantly seek our new vendors/suppliers including local and overseas coffee bean roasters, tea suppliers, cake and pastry suppliers etc.
- Planning of beverages’ menu based on seasonality and customers’ preferences, including introducing new blends of coffee routinely
- Maintain updated records of daily, weekly and monthly revenues and expenses, including managing bar-side costings within company’s set margins.
- Nurture friendly relationships with customers to increase brand loyalty and reputation, and ensure all café staff adhere to company’s standard for customer service.

**Job Requirements**
- Minimum 3 to 5 years of relevant experience as a Senior Barista
- Knowledgeable in all aspects of coffee and related products
- Able to handle and operate all coffee related equipment and machines
- Able to come out with ideas for new beverage menu and create them in such a manner that it will be well received
- Able to work under pressure in a fast pace environment
- Passion for good food and beverage
- Commitment to excellent customer service

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $3,500.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Food provided
- Health insurance
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Weekend availability

Supplemental pay types:

- Attendance bonus
- Performance bonus

Work Location: In person