Service Parts Procurement

**Service Parts Procurement**
**Department : Overseas Operations Singapore (BP93410)**

**Service Parts Procurement (Material Planner)**
Material & Inventory Management is a function in Service Parts Operations and Logistics, to plan the end to end supply networks of service market parts, based on demand needs of customers. We aim to provide excellent availability level to our customers, while keeping a good level of cost and capital tied up.

**Objectives**
To provide high levels of parts availability and customer service at the lowest possible cost and with optimum inventory level.
Place periodic and scheduled orders and secure appropriate stock and update systems with accurate and timely information on delivery schedule.
Control deliveries from suppliers.
To be flexible and focus on customers and demands from other departments within and outside Service Parts Operations Logistics and treat all requests with a great sense of urgency.

**Responsibilities**
- Monitor KPI/PI(s) and take actions when deviating from target
- Weekly work with the delivery schedules towards the supplier
- Daily follow up on overdue orders and seek communication and confirmation with suppliers about urgent order requests.
- Coordination on delivery and ETA on outstanding supplier delivery schedules and daily customer back orders.
- Daily follow up if there is delivery delay from suppliers.
- Actively participate in continuous improvements activities to improve ETA, delivery lead time, MOQ, optimization of inventory that can impact the achievement of a balanced performance in availability, inventory and logístical cost.
- Maintenance of parts and supplier information in various systems, ensuring the data is accurately updated as required in accordance to part to file process.
- Create the requisitions for new parts or change of supplier to be sent to purchasing.
- Follow and support the SRM process for problem suppliers
- Maintenance of supersessions in MP system for all products ensuring the data is investigated and confirmed from any related systems and /or reports used to extract particulars.
- Processing of dealer/customer buy back when requested.
- Support order to suppliers on parts initial stock preparation, quality related and seasonal demand parts preparation.

**You have qualities & skills below**
- University degree in logistics or mathematics or statistics, or experience equivalent to the same knowledge level
- Holistic view on the end to end supply networks
- Good communication skill, preferably fluent in English, Japanese and Mandarin.
- Intermediate level user in Microsoft Excel
- Good in analytical skill
- Communicative and good in presentation skill
- Business and customer oriented
- Holistic view, proactive and passion towards improvements
- Strong cross-functional team player and respect for individual
- Strong owner’s mentality
- Ability to take own initiative and have a drive forward simultaneously
- Ability to prioritize among several tasks
- Ability to drive changes to improve further
- UDPS knowledge with ability to solve problem using problem solving methodology
- Strong mindset to support dealers and customers
- Ability to work cross-functionally internal and external SPOL.

**About UD Trucks**

Part of the Isuzu group, UD Trucks is a global leading international commercial vehicle solutions provider headquartered in Japan. At UD Trucks, we are defining the next generation of smart logistics solutions through advanced innovations in automation, electro mobility and connectivity. UD Trucks develops, manufactures and sells a wide range of heavy, medium and light-duty trucks, operating in more than 60 countries across all continents. Our trucks and people go the extra mile for our customers and business partners, day in and day out.

We are an 8,000+ strong team of colleagues with 40 nationalities who bring diversity and passion in delivering our products and services. We trust each other, work collaboratively and embrace change. At UD Trucks, our purpose is Better Life - to make life better for people and the planet. We have developed a culture that promotes:
**Diverse and friendly culture** - Strong culture of diversity and inclusion, organizing annual events, daily activities and open communication platforms including various internal voluntary networks.
**Empowered growth** - Global exposure and growth opportunities across functions and countries through internal mobility system and self-driven career opportunities, building a learning organization by enabling self-managed learning supported by the UD Academy.
**Flexibility with trust**- We continue to fully support both remote working (where and when applicable) and flexible working hours, we actively encourage our colleagues to maintain a good work/life balance. You will have the autonomy and flexibility to split your working time between both our wonderful, modern and equipped HQ and remotely.

Be part of our journey to create Better Life for society,