Lps] Noc Analyst

2 weeks ago


Central Singapore Lenovo Full time

**General Information**:

- Req #
- WD00078244
- Career area:

- Information Technology
- Country/Region:

- Singapore
- State:

- Central Singapore
- City:

- SINGAPORE
- Date:

- Monday, March 10, 2025
- Working time:

- Full-time

**Additional Locations**:

- Singapore - Central Singapore - Singapore
- Singapore - Central Singapore - SINGAPORE

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
**Job Summary**:
The **Network Operations Center (NOC) Analyst** is responsible for monitoring, managing, and troubleshooting IT infrastructure, networks, and systems to ensure high availability and optimal performance. The analyst responds to incidents, performs root cause analysis, and works with internal teams and external vendors to resolve issues efficiently.

**Key Responsibilities**:
**Monitoring & Incident Management**
- Analyze alerts and logs, respond to incidents based on predefined **ITSM workflows (ServiceNow)**.
- Investigate **false positives** and adjust monitoring thresholds as needed.

**Incident Resolution & Escalation**
- Identify, triage, and troubleshoot network and system outages, escalating to appropriate teams (IRT, SDM, or vendor) when necessary.
- Follow **Major Incident Management** processes, ensuring timely escalation and resolution.
- Communicate incident impact, resolution status, and next steps to stakeholders.

**Performance & Availability Management**
- Ensure uptime and performance of **on-site IT infrastructure and cloud environments (AWS/Azure)**.
- Work with engineering teams to optimize monitoring settings and proactively identify potential issues.
- Perform **trend analysis** on frequent alerts (e.g., recurring disk full incidents).

**Documentation & Reporting**
- Maintain accurate records of incidents, problems, and solutions in **ServiceNow ITSM**.
- Generate reports on **incident trends, alert volumes, and SLA compliance**.
- Contribute to **post-incident reviews (PIRs) and Service Improvement Plans (SIPs)**.

**Collaboration & Support**
- Work closely with **Service Delivery Managers (SDMs), Incident Managers, and Field Engineers** to resolve issues.
- Support ITSM training and compliance initiatives for agency teams.
- Assist in **automation efforts** to enhance monitoring efficiency.

**Additional Locations**:

- Singapore - Central Singapore - Singapore
- Singapore - Central Singapore - SINGAPORE
- Singapore
- Singapore - Central Singapore
- Singapore - Central Singapore - Singapore ,
- Singapore - Central Singapore - SINGAPORE


  • NOC Analyst

    3 days ago


    Singapore Randstad Singapore Full time

    Overview Join to apply for the NOC Analyst | NOC | Network | Incident management role at Randstad Singapore Direct message the job poster from Randstad Singapore About the company Our Client is an established MNC with offices globally. As part of their expansion plan in Singapore, they are looking forward to hire their Senior Network Engineer NOC /...


  • Singapore eTeam APAC Full time

    CRESA Financial Analyst Contract Duration: 6 months( renewable based on performance)Location: Changi Business Park Replacement / New hire: New Hire Salary Budget: Open. $5K to $10K Job Title CRESA Financial Analyst No. of Headcount for this Order 1 Salary Budget *if you do not have a budget, please provide a perm staff's details within the team so we can do...


  • Central Singapore ST ENGINEERING ADVANCED NETWORKS & SENSORS PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $2,300 - $3,500 Per Month**Date Posted** - 7 hours agoAdditional Details **Job ID** - 129080**Job Views** - 24Roles & Responsibilities **Responsibilities**: - Monitor enterprise IT network and server system - Single point of contact with customers/users, resolver groups, third...


  • Singapore LPS Full time

    Overview Job Description: Log Management and Security Analyst Job Summary We are seeking an experienced Log Management and Security Analyst to join our team. The successful candidate will be responsible for managing log data, developing dashboards, and implementing detection engineering solutions to identify and mitigate security threats. This role requires...


  • Singapore beBeeFinancial Full time

    Financial Analyst RoleThis position involves providing financial support to the organization, focusing on rental payments and occupancy charges.Prepare monthly rental payments to landlords and provide analytic insights to identify any anomalies or variances.Collaborate with the Portfolio Planning team to derive accurate and timely cost allocations to...

  • Analyst

    2 weeks ago


    Singapore ALTO PARTNERS PTE. LTD. Full time

    **Overview** Analog Capital offers a unique opportunity to gain broad exposure to the Venture Capital (VC), Growth Equity, and Family Office business lines. With a primary focus on VC, analysts will be immersed in the fast-paced world of early-stage investing and will develop a deep understanding of the venture capital landscape. **Responsibilities** -...


  • Singapore KKR SINGAPORE PTE. LTD. Full time

    *** This opportunity is with KKR’s Global Client Solutions team. They are looking to bring on a real estate product Analyst to work on covering any products / funds /platforms, etc. as they relate to real estate products across equity and credit globally. In this role you work on everything from raising, marketing and structuring funds, to maintaining an...


  • Central Singapore Lenovo Full time

    **General Information**: - Req #- WD00074941- Career area: - Information Technology- Country/Region: - Singapore- State: - Central Singapore- City: - SINGAPORE- Date: - Thursday, November 21, 2024- Working time: - Full-time**Additional Locations**: - Singapore - Central Singapore - Singapore - Singapore - Central Singapore - SINGAPORE **Why Work at...

  • Analyst

    4 weeks ago


    Singapore ALTO PARTNERS PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewAnalog Capital offers a unique opportunity to gain broad exposure to the Venture Capital (VC), Growth Equity, and Family Office business lines. With a primary focus on VC, analysts will be immersed in the fast-paced world of early-stage investing and will develop a deep understanding of the venture capital...


  • Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

    **Smart IMS **is a technology services and solutions company established in 1994, providing IT Professional Services, Application development and Infrastructure Management services. We are a Cisco and Microsoft Gold certified Partner, specializes in providing end-to-end Infrastructure Management Services (Network, Security, VOIP, Systems, Databases and...