Technical Consultant

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

This role performs configurations, actions installations and attends to break/fix events.

This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

**What you'll be doing**

**Key Responsibilities**:

- Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
- Takes responsibility for problem resolution and troubleshooting during project lifecycle
- Escalates complex problems to the relevant third parties.
- Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
- Compiles and maintains project administration (Time Capture and feedback to stakeholders)
- Conducts elementary presentations within the customer's organization.
- Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
- Performs any other related task as required.

**Knowledge and Attributes**:

- Developing fundamental project and administration ability
- Developing understanding and appreciation of technical design principles and compute layers.
- Ability to develop an understanding of fundamental project and administration processes.
- Display a strong learning orientation.
- Good verbal communication skills.
- Demonstrate a client service orientation.
- Hands-on proactive in approach.
- Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
- Developing knowledge on log collection mechanism such as Syslog, Log file, DB API.
- Developing knowledge in security architecture.
- Developing knowledge on log collection mechanism such as Syslog, Log file, DB API.
- Developing knowledge in security architecture.
- Developing knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform.
- Ability in cloud services on at least one of the following providers: AWS, Azure, GCP.
- Developing knowledge web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling.
- Developing understanding any of the following - Java, Python, TypeScript, JavaScript, R,.NET, PowerShell.
- Developing knowledge in serverless development.
- Analytical skills and ability to communicate effectively.
- Ability to solve problems in innovative ways while adhering to industry standards and practices.
- Developing understanding of Event Driven Development and asynchronous operations.
- Developing understanding project fundamentals which are demonstrated in the execution of installations and other assignments.
- Developing knowledge of security technologies and understanding of managed services concepts

**Academic Qualifications and Certifications**:

- Bachelor's degree or equivalent in Information Technology or Computing or a related field.
- Vendor certification is mandatory.
- Azure Certified Security Engineer / PCNSA / FCA / CCNA Security.
- Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP /CCNP Security, JNCIA, ACCA, PCNSE, PCNSA, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage.

**Required Experience**:

- Moderate level experience in SOC Analysis Operations.
- Moderate level experience in SIEM usage for Moderate level experience in Azure or AWS or GCP.
- Moderate level experience in Security technologies like Firewall, IPS, IDS, Proxy etc.
- Moderate level experience in technical support to clients.
- Moderate level experience in handling security incidents end to end.
- Moderate level experience in Security Analysis or Engineering
- Moderate level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.

**Workplace type**:
On-site Working

**About NTT DATA**

**Equal Opportunity Employer