Software Engineer

System Administrator/ Engineer

Key Responsibilities:
The System Administrator/Engineer (SA/E) is responsible for effective provisioning, installation/ configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners. This individual is accountable for the following systems: Linux (Red Hat Enterprise Linux), Windows, UNIX (AIX and Solaris) systems. Middleware includes WebSphere Application Servers, WebSphere Message Queue. Backup software includes Tivoli Storage Manager that support company infrastructure. Responsibilities on these systems include operations and support, maintenance and research and development to ensure continual innovation.

**Requirements**:

- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Develop and maintain installation and configuration procedures.
- Research and recommend innovative, and where possible automated approaches for system

administration tasks.
- Identify approaches that leverage our resources and provide economies of scale.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
- Provide 24 by 7 technical support per request from various constituencies. Investigate, troubleshoot issues and provide professional recommendations and solutions.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
- Provide Desktop support and recovery services.
- Develop new and/or maintain existing backup policies and schedules according to operational and business requirements.
- Review and evaluate software security and its related risks. Plan and implement security patching as needed.
- Upgrade and configure system software that supports LTA/MSI infrastructure per project or

operational needs.
- Maintain operational, configuration, or other procedures and documents.
- Perform periodic performance reporting to support capacity planning.
- Perform on-going performance tuning, hardware upgrades, and resource optimization as required.
- Configure CPU, memory, and disk partitions as required. Evaluate, develop and implement new

system enhancements per request from various constituencies.
- Perform incident management, vendor management and reporting. Monitor and coordinate

recovery procedures between the affected constituencies and the vendor. Provide technical

assistance as required.
- Involve in the Disaster Recovery planning and execution of DR procedures during simulated dry runs

and actual disaster runs.
- Working knowledge of basic cloud infrastructure is an added advantage

Technical Expertise and Knowledge include:
Middleware : WebSphere Application Servers, WebSphere Message Queue, Tivoli Directory Services, WebSphere Network Deployment Manager, Edge Server, IBM Integration Bus, IBM MessageSight, IBM DataStage.
- Hypervisor: VMWare.
- Virtualization:, NSX, vRealize Operations, vCenter Site Recovery, Red Hat Virtualization

OS : Windows, Linux, AIX

Backup software: Tivoli Storage Manager

Storage: V3000, V5000, V7000/V9000 SAN

Monitoring System : OMNIBUS, SCAMP, NETCOOL, Solarwinds, Dynatrace, SPLUNK, etc

Other Include -, BOE, Web Server, HACMP, HMC, SAN Switch, UPS, Samba, Flashcopy,
- Windows Desktop installation, configuration and support
- WebSphere, IIB, Application Deployment
- Unix shell and VB scripting