System Analyst- Migration Engineer

2 days ago

Central Singapore PERSOLKELLY Full time

The System Analyst-Migration Engineer will be responsible for assessing and analyzing existing systems, developing migration plans, and executing data migrations to ensure a smooth transition to new technologies. This role will require strong technical skills, attention to detail, and the ability to work collaboratively with cross-functional teams to achieve project goals.

Duration: 12 months contract

Working hours: Monday - Friday (8.30AM to 6.00PM / 9.00AM to 6.30PM)

Working locations: Central.

Salary up to $7500

**Responsibilities**:

- Lead and execute the migration from Avaya communication systems to Microsoft Teams across 23 countries, including planning, implementation, and post-migration support.
- Assess current Avaya infrastructure across different geographical locations and develop migration strategies to ensure compatibility with Microsoft Teams, Verint Verba recording, Operator Connect, and Ribbon SBCs.
- Collaborate closely with internal stakeholders, including business users across different countries, to understand business needs, gather and validate user requirements, and to finally define the migration scope.
- Develop detailed migration plans, timelines, and communication strategies to ensure stakeholders are informed and engaged throughout the global migration process.
- Configure and deploy Microsoft Teams environments, including user provisioning, channel creation, and security settings, considering regional differences and compliance requirements.
- Integrate Verint Verba recording solution with Microsoft Teams to ensure compliance with regulatory requirements across different countries.

**Requirement:
Bachelor’s degree in computer science or equivalent experience related field and support.

Strong expertise in Avaya Aura Communication Manager, Session Border Controllers (SBCs), and other collaboration platforms.

Experience with Microsoft Teams administration and integration, including configuring voice features, meeting policies, and security settings.

Familiarity with Verint Verba recording solution and its integration with Microsoft Teams.
- vi) Knowledge of Operator Connect functionality and its configuration for Microsoft Teams.
- Experience deploying and configuring Ribbon SBCs for secure connectivity between telephony systems

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1989324 (Tandon Kopal)

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