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Vice President, Multinational Client Manager
3 weeks ago
**Vice President, Multinational Client Manager**
**What can you expect?**
You will join as a seasoned professional individual contributor in Client Relationship Management, who works independently with mínimal supervision to grow, ensure retention and relationship satisfaction of existing major clients and assists senior level colleagues with complex account work to gain exposure to various markets or industries.
Specifically you will:
- Support in project managing the servicing or a major global client at Marsh. This includes Property, Multinational and Stock Throughput Programs.
- Communication and presentation skills with an eye for detail are essential in presenting to senior management teams both within Marsh, and the client.
- Attends, participates and prepares presentations or meetings for client and internal teams, and tracks progress at timely intervals.
- Identifies expansion opportunities leveraging an advanced understanding of internal service and product offerings, market trends and developments and the business standing of specific accounts.
- Have a good working knowledge of insurance across all classes and possess good communication skills to inform client and Marsh team members in a timely and concise manner. ACII/ professional qualifications and or Bachelor’s degree with 10 years’ work experience in the relevant area would be ideal but not essential.
- The account management team for large clients spans different geographies especially in London, USA and Singapore. Constructing effective means of communication and escalation are important parts of this role.
- Attend to client queries on day to day matters and troubleshoot in case of internal processes within Marsh.
**What's in it for you?**
- Be part of an A Team. This role offers senior level interaction with the Client, and within Marsh.
- The role gives access to leading Risk Management and Multinational worksteams, presenting opportunities to be part of the implementation of major client servicing strategies. Offers learning from industry leading experts in the field.
- Unprecedented opportunity to meaningfully impact our clients and make a difference.
**We will count on you to**:
- Research on changes in the insurance and clients’ market and identify the potential risks
- Take on a leading role on the account
- Be the face of Marsh to one of our largest and most complex clients
- Analyse and formulate insights on client challenges through data analysis
- Evaluate internal products and services to tailor to clients’ solutions
- Collaborate extensively with Business Development, Placement and Operations for day to day functions and wider stakeholders for specific initiatives such as Business Planning or Audit
**What you need to have**:
- Excellent project management skills with the ability to work with global internal and external stakeholders
- Excellent verbal and written communication skills
- Outstanding analytical thinking and problem solving skills
**What makes you stand out**:
- Curiosity to learn
- Possess a positive attitude
- Adaptability to thrive in complex environments
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.
