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Housekeeping Coordinator

3 weeks ago

Singapore Holiday Inn Express Full time

Are you ready to make the **SMART** career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will experience a variety of roles in your daily job and will be empowered to make a difference. You will be part of a multi-skilled, multi-talented, collaborative and action-oriented team to deliver the **SMART** experience, providing everything our guests need and nothing they don’t.

Join us as a Housekeeping Coordinator in Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:
Responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.

**PEOPLE**:

- Maintain and update administrative data
- Maintain filing systems (manual and electronic)
- Prepare all administration documents required by Housekeeping Department (Printing room check list and other papers related to Housekeeping Operations)
- Maintain and update administrative data, such as purchase orders, inventory and rosters
- Enter room status into computer daily and investigate discrepancies
- Receive and forward information
- Transmit FCS requests via SARA and VServe
- Communicate information to Housekeeping team members and coordinate with HR on new team members coming onboard.
- Arrange training required for all Housekeeping Team, including part-timer and outsourced team members (i.e. IHG Way of Clean, IHG Culture of Clean Implementation)
- Arrange classroom training on IHG Way of clean for non-Housekeeping colleagues
- Handle all the calls for Housekeeping Department and ensure all messages, information and request are logged
- Receive and record all lost & found
- Update Housekeeping team members leave in the system,

**GUEST EXPERIENCE**:
**RESPONSIBLE BUSINESS**:

- Demonstrate awareness of Occupational Health and Safety Responsibilities (OH&S) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers
- Support the Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong’s corporate responsibility initiatives in the areas of community involvement, environment management, workplace health & safety and food safety, drive action plans as required to achieve hotel corporate responsibility objectives

**QUALIFICATIONS & REQUIREMENTS**:
1 year experience in administration and coordination. Skill of operating Opera PMS, SARA, PowerPoint Presentation, Data Analyst preferred.

**Required Skills**:

- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read, write and communicate in English
- Excellent communication and coordination skills
- Computer literate and proficient in the use of Microsoft Office software

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
- Duty Meals
- Birthday Off
- Medical Benefits
- Dental Benefits
- Insurance Coverage
- 25-50% F&B Discount at restaurants within IHG Hotels
- Special Employee Rate at all IHG Hotels worldwide
- Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

At Holiday Inn Express, we’re all about travel that’s simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are