Ecommerce Operations Intern

2 weeks ago

Singapore Zenyum Pte. Ltd. Full time

Singapore /- Business Development /- Intern**About Zenyum**
- Zenyum is one of Asia’s largest consumer brands in the making.
- **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.
- We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.

We are backed by some of the world’s best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to
- **create a place that you will want to show up for every single morning**, and create products that make you smile more.

**Join us in our mission to spread smiles across Asia**

Do you enjoy working within an entrepreneurial environment, having the personal freedom to act, and being part of a fun, energetic team who are running at full speed to create Asia's most loved D2C Smile Cosmetics brand? If the answer is YES, this could be the internship for you

As an Operations Intern, you will be involved in the key operational processes that allow our range of Smile Cosmetics products to get in the hands of customers seamlessly with a smile. You will understand and help optimise the supply chain for multiple products in multiple markets.
- This is a unique opportunity to acquire experience in Operations, CRM & Product, and become a potentially invaluable asset to any company, or as a future entrepreneur- Learn how to scale an ecommerce business from day 1

**You're a fit for this role, if you**:

- Are ambitious, hungry to learn and ready to work hard
- Have an affinity to technology and design thinking
- Are highly accountable, resourceful, and success-driven
- Are able process, monitor and resolve transactions that occurs through the day accurately
- Can think creatively about process flow and possess a keen attention to detail
- Understand that personal growth is a result of self-awareness and coachability and bring both to the table
- Enjoy working in a rapidly growing team in one of Singapore's most dynamic environments
- Knowledge of Microsoft Excel highly preferred

**We are looking for an ambitious Ecommerce Operations Intern to**:

- Support the Smile Cosmetics operations team to fulfil customer demand for multiple e-commerce products
- Liaise with various stakeholders in the supply chain to ensure our customers are happy with their orders
- Be involved in defining a new operational setup for scale including subscription management and new product launches
- Work closely with the Product team to improve operational process using CRM, Excel and other tools

**Your benefits upon joining include**:

- Joining the team of one of the most ambitious and fastest-growing startups in Southeast Asia, funded bySequoia Capital
- Learn how to setup an ecommerce business and its operations from the ground up
- Grow as a person by getting autonomy in your work and exposure to a top-notch team coming from Zalora, RedMart, BCG, Google, Samsung, Unilever
- Collaborate with colleagues in Thailand, Hong Kong, Indonesia, Vietnam, and Taiwan
- Be rewarded with a highly attractive package (benefits and competitive salary)

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