Room Attendant Part Time
7 days ago
**TECHNICAL RESPONSIBILITIES**
- Working knowledge of applicable sanitation standards.
- Clean guest rooms according to established standards, including making of beds, cleaning bathrooms, dusting, vacuuming, mopping.
- Organize and stock cleaning cart and organize linen pantries on floors assigned.
- Perform cleaning tasks using standard hotel cleaning products as assigned and in order to adhere to health standards.
- Collect daily allocations of rooms and keys. Ensure worksheet is kept up to date throughout shift, and keys are signed out & kept securely.
- Collect rubbish from floors and dispose correctly.
- Gather and remove soiled linen and other materials from the floors.
- Replace guest room amenities.
- Make up Extra Bed and Baby Cot.
- Report maintenance issues to Housekeeping Supervisors.
- Report any odd occurrences, mattress cleaning requirements, pest infestations, etc. to Housekeeping Supervisors.
- Anticipate guest’s needs through observation and offer prompt.
- Clean and maintain corridors, service areas and pantries.
- Perform other unexpected duties as requested e.g. cleaning spills; follow up on guest requests.
- Assist other Housekeeping Associates in maintaining a clean and organized work and public areas.
- Ensure that rooms are cleaned before the guest returns.
- To provide a courteous and professional service at all times.
- To maintain good working relationship with your own colleagues, and all other departments.
- Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance.
- To carry out any other reasonable duties and responsibilities as assigned.
- Greets and courteous to all guest and colleagues, uses eye contact and always offers assistance.
- Undertake other duties as requested by Department Head/Hotel Management.
- Convey a high level of understanding of the importance of attending to details.
- Handle challenging situations with guests diplomatically.
- Ensure accuracy by verifying work against standards or input of others.
- Take extra steps to ensure work is completed.
- Maintain high level of output and quality regardless of task load.
- Take initiative and act quickly to deliver projects in a professional manner.
- Maintain an organized system to ensure that processes are getting completed on time.
- Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation.
**ADMINISTRATIVE RESPONSIBILITIES**
- To complete the room attendant working assignment sheet as each room is done.
- Ensure that rooms are cleaned before the guest returns.
- To provide a courteous and professional service at all times.
- To maintain good working relationship with your own colleagues, and all other departments.
- Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance.
- To carry out any other reasonable duties and responsibilities as assigned.
- Greets and courteous to all guest and colleagues, uses eye contact and always offers assistance.
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