Service Engineer

2 weeks ago

Singapore RGF Full time

**Location**: Singapore
**Salary**: Open
**Industry**: Manufacturing, Engineering & Industrial
**Sub-industry**: Engineering, Procurement and Construction (EPC), Energy
**Function**: Manufacturing & Engineering
**Job Description**:
**Our Client**:
As the Service Engineer, your primary responsibility will be to offer on-site technical advice to customers.

**The Responsibilities**:

- Ensure the delivery of high-quality service standards to customers
- Cultivate and maintain strong customer relationships
- Lead the team to successfully complete assigned jobs
- Guide and train SE/AE/Tech/GW on daily assigned tasks
- Coordinate all site works with customers, vendors, and subcontractors
- Conduct toolbox meetings/safety briefings for the team before commencing work
- Provide feedback on AE/Tech/GW performance to the management
- Offer technical and logístical support to assigned sites
- Send vibration reports to customers and save them into the server
- Provide on-site and off-site technical advice to customers
- Resolve technical and logístical problems across the complete range of provided products
- Generate detailed reports with findings and recommendations for customers
- Prepare Method of Statement and Risks Assessment for assigned jobs/sites
- Participate in planned routine maintenance and ad-hoc works
- Offer 24x7 customer support through telephone and on-site attendance
- Monitor all maintenance activities, including battery and coolant checks
- Update and report any outstanding issues for assigned sites
- Lead/carry out overhauls as the Person in Charge (PIC)
- Support the Assistant Manager in achieving operational objectives
- Undertake other tasks/projects as assigned by the Manager

**The Requirements**:

- Understanding of full routine maintenance job scope and excellent knowledge of the company's products
- Proficient in using basic hand tools and specific tools where applicable
- Ability to use various measurement devices, including vibration meters, multi-meters, temperature meters, current (Amp) meters, battery testers, PQA, and other tools
- Familiarity with software used in the system for troubleshooting purposes, including QMS, PLC software, ProjectMaker, and DiconScope
- Excellent understanding of electrical and mechanical drawings for troubleshooting
- Capability to carry out engine annual maintenance and replace electrical parts
- Proficiency in Electrical commissioning
- Proficient in MS Office tools (Excel, Word, and PowerPoint)

**JO Reference**: JO-240130-344189

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