Sales Support Associate

1 week ago

Queenstown, Singapore Equinix Full time

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Sales Support Associate

**Job Summary**

The Sales Support Associate works closely with small and medium customers and sales reps and delivers value by providing proactive and reactive sales support.

**Responsibilities**
Pre-Sales Administration and Transactions Coordination
- Coordinates all pre-sales activity for small
- and medium-size customers
- Collects complete and correct data upfront
- Validates data for accuracy
- Keeps systems up-to-date with customer information and legal documents
- Manages cases according to regional Case Management guidelines
- Oversees quote approval process
- Assists with New Customer set up
- Handles escalation between Sales Support and other internal groups
- Operates in the optimized case load range
- Works on small projects in addition to everyday role

Customer Engagement
- Follows up with customer on required documents and missing information
- Ensures Customer PO compliance
- Follows up on orders
- Assists with gathering preliminary QBR info

Complex Deal Support
- Project manages single country, large, complex deals
- Manages all changes and keeps the quote and documents up to date
- Engages cross-functional teams to coordinate requirements against deadlines

Data Integrity
- Handles Internal Service Tickets to resolve Credit and Billing issues
- Executes Data corrections in Siebel based on fall out report
- Facilitates SFDC opportunity management by cleaning up opportunities based on guidelines

Process and Policy adoption and reinforcement
- Trains Sales reps on new tools, processes, and policies
- Delivers refresher trainings to address knowledge gaps
- Communicates process improvements and enhancements to Sales Team

**Qualifications**
- 1+ years experience preferred
- Bachelor's degree preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

  • Sales Support Associate Intern

    2 weeks ago

    Queenstown, Singapore Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Sales Support Associate

    2 days ago

    Queenstown, Singapore Equinix Full time

    Sales Support Associate Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform...

  • Sales Support Associate

    3 hours ago

    Queenstown, Singapore Equinix Full time

    Sales Support Associate **Who are we?** Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our...

  • Sales Associate

    2 weeks ago

    Queenstown, Singapore Michael Kors Full time

    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! WHOYOUARE:Our contributorsat Michael Kors are stylishfashion forwardindividuals who have a drive to achieve results and a passion for customer...

  • Operations Support Senior Associate

    7 days ago

    Queenstown, Singapore Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Healthcare Support Associate

    7 days ago

    Queenstown, Singapore Airport Services Full time

    **Healthcare Support Associate (Hospital)** - Basic $2,060 + Overtime pay - 5 days work week, 8am-5pm - Pasir Panjang - AWS and $1000 joining bonus - **Job scope**:_ 1) Perform cleaning of beds according to SOP and get them ready for the next patient ready for admission 2) Clear soiled linen and trash within patient area 3) Update and maintain bed...

  • Part-time Sales Associate

    1 week ago

    Queenstown, Singapore REFASH Full time

    REFASH has transformed what it means to buy and sell secondhand fashion, and hopes to inspire a new generation of consumers to think secondhand first. With this mission in mind, we’re looking for like-minded individuals to join us to embark on this extraordinary and meaningful journey. If you’re looking for a dynamic environment to learn, grow, and...

  • Business Development Associate

    4 days ago

    Queenstown, Singapore INFINITUS GROUP Full time

    We are looking for passionate and creative individuals who could join us as a business development associate at Infinitus. - A business development associate will be highly involved in managing sales, as well as working together with agents and clients closely. - We prefer personnel who are team players, strategic and have strong leadership skills. - Hybrid...

  • Business Development Associate

    3 days ago

    Queenstown, Singapore INFINITUS GROUP Full time

    We are looking for passionate and creative individuals who could join us as a business development associate at Infinitus. - A business development associate will be highly involved in managing sales, as well as working together with agents and clients closely. - We prefer personnel who are team players, strategic and have strong leadership skills. - Hybrid...

  • Business Development Associate

    3 days ago

    Queenstown, Singapore INFINITUS GROUP Full time

    We are looking for passionate and creative individuals who could join us as a business development associate at Infinitus. - A business development associate will be highly involved in managing sales, as well as working together with agents and clients closely. - We prefer personnel who are team players, strategic and have strong leadership skills. - Hybrid...