Customer Service E-commerce Executive
2 weeks ago
_._ Do note that only shortlisted applicants will be notified within 1 week.
- Resume inclusive of information: Name, Date of Birth, Contact Number, Recent Photo, Employment History, Expected Salary
- Tell us about yourself and why you want to join our team.
- Customer Service E-commerce Executive
- Job Scope:_
- The Customer Service E-commerce Executive is responsible for overseeing day to day sales operations while researching and developing new sales products to drive up sales revenue.
- Responsible for troubleshooting and resolving order processing and fulfillment-related issues.
- Conceptualize customized cake designs and create quotations and invoices for order processing based on client requirements.
- Responsible for ensuring all orders are communicated to the production team and resolving production-related issues in cooperation with the team.
- Manage and resolve all customer service recovery issues working in collaboration with the Manager.
- Managing inventory and ordering.
- Responsible for managing the operations of the online e-commerce website, including managing inventory levels, uploading of products, and resolving user experience feedback.
- Responsible for research and development of potential new product lines and menus.
- Requirements:_
- Excellent communication skills, written and spoken
- Passion for excellence and ability to build relationships with clients and understand their needs
- Responsible and results-oriented individual
- Able to start immediately
- Meticulous and able to multitask and manage time effectively
- Able to commit Tuesdays to Saturdays
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