House Manager

My client, a single-family office, is seeking a house manager based in Singapore. The single-family office is heavily involved in education, philanthropy, nature conservation, healthcare, scientific research, and other causes.

**Position Overview**

**Role & Responsibilities**

**Household management & organization**
- developing and implementing good working systems and schedules to ensure the smooth, day-to-day functioning of the household
- creating cleaning and maintenance routines
- managing and organizing household documents and records
- managing household inventories and supplies, ensuring the home is well-stocked and organized
- manage a busy schedule of two children (ages 12 and 17), ensure everyone knows where they are going on a day-to-day basis, note special occasions for school, sports etc
- attending to visitors staying at the residence, planning meals per their dietary requirements/restrictions
- handling mail collection, receiving parcels, handling special requests, errands, and related duties
- oversee daily meal service and assist with grocery lists
- maintain inventory, insurance, and safe storage/cleaning for luxury items (art, jewelry, apparel, handbags, and collections)
- pets management - food, health, grooming, day-care, walks

**Staff management**
- hiring, training, supervising, and managing the performance of domestic helpers to ensure that they perform their duties efficiently, maintain high standards of service, and adhere to household policies and procedures
- oversee part-time contractors and vendors

**Household maintenance and repair**
- ensuring that all household systems (security, lighting, air-conditioning, home appliances) are functioning efficiently
- overseeing cleaning and maintenance schedules, managing repairs and renovations, coordinating with contractors and service providers, and maintaining inventories of household supplies and equipment

**Budgeting and financial management**
- managing household budgets and finances
- oversee payment of bills, manage expense tracking, create budgets for household operations, handle financial transactions related to household purchases and services
- working closely with accountants and/or the Executive Assistant to the employer to ensure proper financial management

**Event planning**
- working closely with the employer and/or Executive Assistant in planning and execution of family gatherings, events, and special occasions hosted by the employer
- coordinating logistics, catering/temporary staff, menu planning, managing contractors and services and overseeing guest lists and arrangements, floral arrangements, and overseeing event logistics

**Household security**
- responsible for maintaining the security of the household and its occupants
- overseeing the installation and maintenance of security systems, managing access controls, coordinating with security personnel, and implementing emergency response protocols

**Confidentiality and discretion**
- must maintain strict confidentiality and exercise discretion when dealing with personal matters, financial information, and any other confidential or private affairs of the household

**Personal assistance**
- assist the household members, such as running errands, organizing personal belongings

**Requirements**:

- minimum of 8 years of relevant experience working in **private homes or being an airline crew supervisor**:

- outstanding references from both current and previous employers
- pleasant personality and service-oriented
- fluent in English with good oral and written communication skills
- understands that the utmost confidentiality and discretion is required
- superior process, project, and time-management skills
- low key, meticulous, personable and a self-starter
- must have excellent interpersonal skills
- must be comfortable working in an environment with children and pets
- 5-day work week, must be flexible in scheduling with availability to work on Saturdays and overtime