Assit Outlet Manager

2 weeks ago

Singapore BLESSMEET PRIVATE LIMITED Full time

Roles & Responsibilities

Job scope:
Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.
- Coordinate daily roster and supervise attendance
- Supervise and coordinate, pre-meal meeting conducted with staff daily
- Project and order required supplies
- Provide co-ordination and services for both kitchen and service.
- Provide suggestions or develop new SOP to improve on operation.
- In-charge of recruitment, selection and training of new hires
- Monitor and manage the staff performance including punctuality, customer service and food quality
- In-charge of overall supervision of the outlet/restaurant
- Facilitate innovation and lead staff to implement change
- Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience
- Ensure and maintain service quality and professional etiquette
- Customer feedback management
- Examine food and beverage preparation
- Ensure quality control for food and service
- manage shop staff and arrange store work schedule.
- Beverage preparation such as tea, ice cream and other kitchen duties.
- Cashier and counter duties as assigned.
- Maintaining the overall cleanliness and tidiness of work areas.
- Be involved in the opening and closing of the store (depending on the shift).
- Other job tasks related to outlet operation

Working Days:
6 days

Working Hours:
12:30pm - 11:00PM

10:30PM - 9:00PM

**Location**:
AMK Hub near MRT and bus interchange

Toa payoh MRT

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