Airport Customer Service Officer

2 weeks ago


Singapore Smarte Carte Singapore Pte Ltd Full time

**Core Responsibilities**:

- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management

**Job Specifications (Qualifications/Experiences)**:

- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).

**Job Types**: Full-time, Permanent

**Salary**: $1,400.00 - $1,650.00 per month

Schedule:

- Day shift
- Early shift
- Late shift

**Experience**:

- Customer service: 1 year (preferred)



  • Singapore Airport Services Full time

    **Customer Service Officer (Changi Airport)** - 6 days work week, rotating shift - Basic $2,500 - $2,800 + Shift allowance Avg $300-$400 + Overtime Pay **Benefits** - Eligible for AWS and Performance Bonus (average 2-3 months) - Joining Bonus of $5k! **Job Requirements** - Diploma holder - No experience needed as training is provided Oversee and lead a...


  • Singapore Changi Airport Group Full time

    Join to apply for the Assistant Manager, Customer Experience, Airport Operations Services role at Changi Airport Group Join to apply for the Assistant Manager, Customer Experience, Airport Operations Services role at Changi Airport Group Get AI-powered advice on this job and more exclusive features. We are looking for a highly motivated and experienced...


  • Singapore Smarte Carte Singapore Pte Ltd Full time

    **Core Responsibilities**: - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform opening and closing settlement for POS and BSS for daily cash reconciliation - Perform bag...


  • Singapore beBeeCustomer Full time $35,000 - $50,000

    Job DescriptionWe are seeking a highly skilled and dedicated individual to join our team as an Airport Assistant/Operator. In this role, you will be responsible for providing exceptional customer service to passengers with special needs, assisting airlines with transportation and administrative tasks, and ensuring a smooth and efficient airport...


  • Singapore beBeeCustomer Full time

    Job Description We are seeking a highly skilled and dedicated individual to join our team as an Airport Assistant/Operator. In this role, you will be responsible for providing exceptional customer service to passengers with special needs, assisting airlines with transportation and administrative tasks, and ensuring a smooth and efficient airport...


  • Singapore Changi Airport Group Full time

    Overview Senior Airport Emergency Officer (January 2026 Intake) – Changi Airport Group. Role focused on saving lives and minimizing property losses; equipped with in-depth aviation firefighting skills; an indispensable member of a specialized team required to perform rescue and firefighting operations during an emergency. In peacetime, you lead and guide...


  • Singapore Changi Airport Group Full time

    Your Mission As a Senior Airport Emergency Officer, saving lives and minimizing property losses are your core mission. Equipped with in-depth aviation firefighting skills, you are an indispensable member of a specialized team required to perform rescue and firefighting operations during an emergency. Your role involves leading and managing a group of...


  • Singapore Singapore Jobs Full time

    Overview Customer Service Officer @ Changi Airport | Up to $2600Our client focuses on delivering world-class passenger experiences and strengthening the airport's position as a leading global air hub. Opportunity 3 - 4 days work week between Mon to Sun: 7am to 7pm / 7pm to 7am Location: East | Changi Airport Contract: 1-year renewable contract & completion...


  • Singapore Smarte Carte Singapore Pte Ltd Full time

    Familiarity with POS system will be on an added advantage - Good interpersonal and communication skills - Team player - Ability to converse in basic English Able to obtain an Airport Pass (Airside). Others **Shift 1**: 650am - 310pm **Shift 2**: 2.40pm - 11pm **Shift 3**: 1045pm - 705am Joining Bonus for S1 and S2 - $1000, S3 - $2000Core...


  • Singapore AlwaysHired Full time

    Overview Airport Customer Service | Up to $3,300 + Bonuses | $5,000 Joining Bonus | Changi Be the face of world-class service at Changi Airport Compensation and Benefits Up to $3,300 Monthly (Basic + Allowances + OT Paid) $5,000 Joining Bonus + AWS + up to 3 Months Variable Bonus Training Provided | Career Growth in Aviation Industry Your Role ...