Vice President, Client Service Specialist

2 days ago

Singapore HSBC Full time

-Job description

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking a high calibre professional to join our team as a **Vice President, Client Service Specialist.**

**Principal Responsibilities**
- Accountable for delivering Client Service excellence by effectively managing any risks and issues
- Analysing clients activities and providing advice and recommendations to clients
- Identify and introduce service improvements to improve the overall client experience
- Resolves client service issues and challenges as the final escalation point
- Identify opportunities to streamline processes, eliminate redundancy, increase revenue and strengthen relationships
- Cross selling of GPS products and providing superior service support for all GPS solutions
- Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
Requirements
- Minimum of 5 years working in the banking industry (Experience of working in an International Global Banking environment would be desirable)
- In-depth knowledge of industry standards related to all Payment Solutions and Cash Management products and services
- Experience with or knowledge of local regulatory requirements related to Anti-Money Laundering
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Proven ability to deliver creative and flexible customer solutions
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to interact with business customers at all levels
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning and communication skills
- Strong analytical and problem-solving

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

  • Vice President

    7 days ago

    Singapore Michael Page Full time

    Join to apply for the Vice President - Payments (Global) role at Michael Page Join to apply for the Vice President - Payments (Global) role at Michael Page High growth, late stage pre-IPO business High visibility, senior leadership role High growth, late stage pre-IPO business High visibility, senior leadership role About Our ClientOur client is a...

  • Sr Vice President, APAC Client Change Lead

    3 weeks ago

    Singapore Citi Full time

    Sr Vice President, APAC Client Change Lead - Fund Services Operations- Hybrid Join to apply for the Sr Vice President, APAC Client Change Lead - Fund Services Operations- Hybrid role at Citi Sr Vice President, APAC Client Change Lead - Fund Services Operations- Hybrid 20 hours ago Be among the first 25 applicants Join to apply for the Sr Vice President,...

  • Vice President

    4 weeks ago

    Singapore Michael Page Full time

    Join to apply for the Vice President - Payments (Global) role at Michael PageJoin to apply for the Vice President - Payments (Global) role at Michael PageHigh growth, late stage pre-IPO businessHigh visibility, senior leadership roleHigh growth, late stage pre-IPO businessHigh visibility, senior leadership roleAbout Our ClientOur client is a leading late...

  • Associate/Vice President

    1 week ago

    Singapore MUFG Full time

    Associate/Vice President - Risk and Compliance, Global Markets Division Join or sign in to find your next job Join to apply for the Associate/Vice President - Risk and Compliance, Global Markets Division role at MUFG Associate/Vice President - Risk and Compliance, Global Markets Division Join to apply for the Associate/Vice President - Risk and...

  • Associate/Vice President

    4 weeks ago

    Singapore MUFG Full time

    Associate/Vice President - Risk and Compliance, Global Markets DivisionJoin or sign in to find your next jobJoin to apply for the Associate/Vice President - Risk and Compliance, Global Markets Division role at MUFGAssociate/Vice President - Risk and Compliance, Global Markets DivisionJoin to apply for the Associate/Vice President - Risk and Compliance,...

  • Associate/Vice President

    3 weeks ago

    Singapore MUFG Full time

    Associate/Vice President - Risk and Compliance, Global Markets DivisionJoin or sign in to find your next jobJoin to apply for the Associate/Vice President - Risk and Compliance, Global Markets Division role at MUFGAssociate/Vice President - Risk and Compliance, Global Markets DivisionJoin to apply for the Associate/Vice President - Risk and Compliance,...

  • Assistant Vice President

    4 weeks ago

    Singapore The Citco Group Limited Full time

    Join to apply for the Assistant Vice President - Private Equity role at The Citco Group Limited Join to apply for the Assistant Vice President - Private Equity role at The Citco Group Limited Get AI-powered advice on this job and more exclusive features. Job DescriptionAssistant Vice President - Private EquitySingaporeAbout CitcoCitco is a global leader...

  • Vice President Client Servicing Operations with a Leading Investment Management

    5 days ago

    Singapore Empower Partners Search Full time

    **Job Opportunity**:Client Servicing Operations with a leading Investment Management** **Corporate Level: Vice President** **Sector: Investment Management** **Location**: Singapore Our client, a leading investment firm, is seeking a qualified professional for the role of Vice President of client servicing. This position offers an opportunity to...

  • Vice President

    4 weeks ago

    Singapore Citi Full time

    Vice President (VP), IPB Investment Counselor - C13, SINGAPOREJoin to apply for the Vice President (VP), IPB Investment Counselor - C13, SINGAPORE role at CitiContinue with Google Continue with GoogleVice President (VP), IPB Investment Counselor - C13, SINGAPORE3 days ago Be among the first 25 applicantsJoin to apply for the Vice President (VP), IPB...

  • Assistant Vice President

    2 weeks ago

    Singapore Ascent Full time

    **Assistant Vice President - Client Services** **JOB DESCRIPTION** Headquartered in Singapore, ASCENT Group is an Independent Global Fund Administrator that provides a full range of fund administration services for Alternative funds such as Hedge Funds, Private Equity Funds, Venture Capital, Crypto Funds, VCC, Retail Estate Funds, etc., which include...