Mri Clinical Application Specialist

1 week ago


Singapore Philips Full time

**Job Title**: MRI Clinical Application Specialist

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

**In this role, you have the opportunity to make life better**

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

**You are responsible for**

Sales support
- Supports Account Managers by providing clinical decision support for products and solutions, including sales presentations, product demonstrations. Support and advise the sales force during customer acquisition.
- Develop and execute winning clinical sales strategies to expand market share
- Actively participate with sales team in coordinating and executing clinical evaluations, product demonstrations and presentations
- Support new products launches

Customer Training
- (re-)Train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment
- Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips

Customer Satisfaction & Feedback
- Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
- Report to on difficulties in optimal usage of the equipment
- Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the Regional office.
- Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

**You are a part of**

Driving clinical decision support for products and solutions including sales presentations, product demonstrations, and educating sales teams on emerging clinical issues.

**To succeed in this role, you’ll need a customer-first attitude and the following**
- Bachelor’s Degree Holder in related disciplines.
- 5 years of Clinical Experience with 3 years in MRI as a Radiographer or Clinical Applications Specialist.
- You are also a seasoned, experienced professional with a full understanding of clinical domain - Magnetic resonance imaging (MRI) equipment.
- Good communication, presentation, and pedagogical skills.
- You enjoy interacting with customers and working closely with the sales function with a customer-first mindset.
- Willingness to travel to client sites as needed (once or twice a month).

**How we work at Philips**

There are three core ways that define our ways of working - embracing flexibility, being at our best, and impactful collaboration. We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion.

We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.

**Why should you join Philips?**

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.



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