IT Intern

Job Responsibilities:
L1 onsite / remote trouble-shooting and support including setup of end user computing device.

Participate in dispatch, phone and incident support User-administration and IT Hardware asset management.
- Monitor and manage IT helpdesk tickets, Log, track and execute issue to completion
- Assist in new clinic setup, clinic relocation or clinic closure
- Conduct user IT training and maintain proper and updated IT user guides in line with the existing IT landscape.
- Provide daily technical support for system security, network (LAN, VPN, WAN) firewall, antivirus, server (Physical, HyperV), Network Attach Storages..etc)

L1 Network / System / Security management and backup
- Support the organization’s IT infrastructure ensuring it operate in an optimum and secure manner.
- System administration and backup operation for all critical system’s and maintenance of anti-virus software.
- Ensure all critical system are up to date with their latest patches / firmware.
- Support security initiative in review, logging, monitoring, and investigation.
- Regular reviews, monitor and report on account and system performance.
- Participate in technology evaluation and provide recommendation.
- Work closely with users, vendors to test and deliver system enhancements or projects to ensure quality and on-time delivery
- Performs other IT duties as assigned

**Job Type**: Internship
Contract length: 3 months

**Salary**: $800.00 - $1,200.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Work Location: In person