Risk Event Analyst

2 days ago

Singapore Everbridge Full time

**Everbridge**: a fast-growing global provider of critical communications and enterprise safety solutions. We currently have a fantastic opportunity for a
**Risk Event Analyst / Incident Analyst** to be based in Singapore.

In this role as a
**Risk Event Analyst / Incident Analyst, **you will work in our International Monitoring Center, which provides critical information 24/7/365 to our diverse client base. You will be responsible for reporting risk events in real-time; analyzing potential threats, risks, and impacts; and disseminating timely, error-free reports for clients. You will be involved in a range of activities in support of operations, including direct customer communications and special projects.

**What you'll do**:

- Monitor a broad range of open source real-time risk events
- Analyze potential threats and risks and disseminate error-free reports to customers
- Make time-sensitive decisions regarding risk event reporting
- Implement operational processes and procedures
- Demonstrate advanced analysis and research skills
- Display good judgement and discretion in reporting
- Manage customer inquiries and interactions in an effective and professional manner
- Escalate issues to the appropriate parties
- Understand company’s mission, how our work impacts customers, and model company’s core values

**What you'll bring**:

- Bachelor’s Degree in a related field
- Consistently follow current events and world affairs
- Strong analysis, research, and organizational skills
- Flexibility in scheduling, including nights, and some weekends and holidays
- Ability to effectively manage high volume of information, prioritize assignments, and maintain composure under pressure
- Strong writing skills; fluency in English is required
- Strong problem-solving skills
- Strong interpersonal skills and ability to work in a team setting
- Previous experience with social media and open source research

LI-BK1

**About Everbridge

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