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Vp, Payment Transformation

2 weeks ago

Singapore OCBC Bank Full time

**VP, Payment Transformation** **-** **(**2500009N**)**

Key Responsibilities
- **UI/UX Design**:
Ø Experience in design user-centered interfaces that improve usability and accessibility for platform modernisation project or other digital Payment rails project, ensuring a seamless and intuitive user experience.

Ø Conduct user research, usability testing, and feedback sessions to inform design decisions.

Ø Develop wireframes, prototypes, and high-fidelity mockups to communicate design concepts effectively.
- **Payment Innovation**:
Ø Collaborate with product managers and engineers to implement emerging payment rails and digital payment solutions.

Ø Stay updated on industry trends and best practices in payment technologies and user experience design.

Ø Evaluate and recommend new payment technologies that enhance user experience and operational efficiency.
- **Operational Readiness & Change Management**:
Ø Develop and execute change management strategies to ensure successful implementation of new payment systems and processes.

Ø Work closely with project managers to ensure operational readiness for large-scale projects, including training and support for end-users.

Ø Monitor and assess the impact of changes on user experience and operational processes, making recommendations for continuous improvement.
- **Collaboration and Communication**:
Ø Work closely with product managers, developers, and other stakeholders to align on project goals and timelines.

Ø Present design concepts and modernization strategies to stakeholders, incorporating feedback for continuous improvement.

Ø Facilitate workshops and brainstorming sessions to drive innovation and gather input from diverse teams.
- **Performance Monitoring**:
Ø Monitor and analyze the performance of modernized platforms post-launch, gathering user feedback for ongoing enhancements.

Ø Utilize analytics tools to track user engagement and identify areas for improvement.

**Qualifications**
- Bachelor’s degree in business, Operations Management, Engineering, or related field.
- Minimum of 8 to 12 years of experience in platform modernization, UI/UX design, operational transformation, or payment innovation related to new product development.
- Proven experience in operational readiness and change management for large scale projects/initiatives
- Strong knowledge of project management methodologies (e.g., Agile, PMP, Six Sigma).
- Ability to work collaboratively in a cross-functional team environment.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
- Excellent communication and collaboration skills, with a focus on stakeholder engagement.
- Strong analytical and strategic thinking capabilities.

**Primary Location**: Singapore

**Job**: Payment & e-Banking

**Organization**: Payment Operations

**Schedule**: Permanent

**Job Posting**: 25-Feb-2025, 9:46:12 PM