IT Application Analyst

4 days ago


Singapore RGF Full time

**Location**: Singapore

**Salary**: Open

**Industry**: Manufacturing, Engineering & Industrial

**Sub-industry**: Chemicals & Plastics

**Function**: Technology
**Job Description**:
**Our Client**:
**The Responsibilities**:
This role will report to the Head of IT (APAC), based in Singapore. The role requires proficiency in full Microsoft O365 Suite, particularly in Power Platform and SharePoint, to provide support in translating business requirements to technical requirements, along with conducting tests and QA. The role will also be expected to have Project Management and Helpdesk Support experience.

**Your responsibilities will include but not limited to**:

- Provide regional support for software solutions and troubleshoot issues whenever needed
- Ensure timely resolution of requests logged in the ticketing system
- Analyze business requirements and translate them into technical requirements
- Work independently to design, develop, and implement software automation solutions, e.g. Power Automate
- Develop and maintain project documentation, including requirements, functional specifications, and user manuals
- Collaborate with stakeholders to identify and resolve issues, ensuring project success
- Conduct testing and quality assurance to ensure software solutions meet business requirements
- Participate in project planning and provide insights on timelines, resources, and risks
- Stay up-to-date with emerging technologies, pertaining to software development
- 20-30% hybrid role in providing onsite and regional (India) helpdesk support

**The Requirements**:

- Bachelor's Degree in Computer Science or IT-related
- Proficient in Microsoft suite (Power Platform, SharePoint)
- Experience in Helpdesk Support
- Experience in Project Management
- Excellent interpersonal and analytical skills
- Independent, resourceful, proactive, and adaptable to fast-paced environment

What's in it For You?
- Competitive salary
- Working for one of the globally acknowledged company within the industry. A truly established and leader in the industry
- Available avenues to contribute positively for the organization to grow and being recognized for it

**Other Information**:
**Location**: West (Accessible by MRTs and Buses)

**Mode of Work**: 4 days office, 1 day work-from-home

**JO reference**: JO-230815-325452



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