Implementation Lead

Company Description

Imagine a world where Monday blues are a thing of the past. Where redundancies provide real opportunities to pivot. And where everyone can shape a career meaningful to them.

At Reejig, we think everyone deserves to fulfil their career potential. Our AI helps companies adapt and grow, making it easy for HR teams to see their entire talent pool, identify skill gaps and build careers.

**Our Mission**

At Reejig, we are committed to creating a world with Zero Wasted Potential. A world with zero wasted potential is where every individual has access to a meaningful career; where every business can be taken to new heights because we are able to unlock the skills and potential of our people; where society has confidence in a working world in which everyone has access to fair and equal opportunity. This is what we stand for.

**Job Description**:
As Implementation Lead, your part of #zerowastedpotential includes
- Leading the implementation team
- Developing the strategy to ensuring the successful delivery of Reejig products and services to our customers is in accordance with our contracted scope and performance standards
- Partnering with customer technology teams to design, implement and test Reejig system implementation
- Consulting with Reejig’s technical team when the requirements returned by the customer will need some customisation to cater for their requirements
- Working closely with the broader Go to Market team to validate that services proposed by the Sales Team are supportable.
- Providing advice and direction on technical issues including ownership of plans, procedures, and work instructions
- Managing delays and expectations throughout the whole implementation process
- Provide process improvement suggestions that can enable quicker, more efficient implementations
- Providing weekly updates of projects that show any delays

**Qualifications**:
To be a successful member of the Reejig tribe, you will be an experienced Implementation Manager, with leadership experience who is passionate Technology and has
- A can do attitude with relentless drive to deliver magical outcomes
- ** Experience working in a startup environment**:

- Systems implementation in a product delivery context, ideally in the **SaaS space**:

- An ability to manage projects, including identifying risks, stakeholder management and reporting
- Excellent critical thinking skills with an ability to breakdown business problems and create solutions
- Exceptional communication skills and the ability to create a strong rapport with clients
- Previous project management experience with a range of different size clients
- Experience managing technology change and communications to support successful implementation
- Implementation reporting, project support and coordination
- ** 5+ years experience in delivery/implementation**

**Please note this role is fully remote**

Additional Information

What’s in it for you?
- An opportunity to be your best self, part of our purpose led organisation changing the world and the lives of thousands of people.
- Being part of an amazing team where our purpose of #zerowastedpotential is lived every day
- Inclusive, fun, team focused environment with great balance for personal and family life
- Generous compensation and access to Reejig’s Employee Share Scheme