Public Area Attendant

Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will experience a variety of roles in your daily job and will be empowered to make a difference. You will be part of a multi-skilled, multi-talented, collaborative and action-oriented team to deliver the SMART experience, providing everything our guests need and nothing they don’t.

**Job Summary
As a Public Area Attendant - you’ll make sure our front of house and heart of house public areas are always ‘fresh and welcoming’ for our guests - creating a haven for them to escape and relax in - or get a bit of last minute work done.

You will work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay. Your duties and responsibilities will is including but not limited to the following:
**Your day-to-day**
- Upkeep hotel front of house and heart of house public areas.
- Vacuums and polishes elevators.
- Keeps the front of the hotel free from trash.
- Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine.
- Washes walls and ceilings, moves and arranges furniture, and turns mattresses.
- Sweeps, mops, scrubs, waxes, and polishes floors.
- Dust and polishes metal work.
- Collects solid linen supplies in floor linen closets.
- Maintains housekeeping carts.
- Removes trash collected by room attendants.
- To attend daily briefings for functions and events held in the hotel.
- To perform daily assigned tasks in toilets, lifts, back areas, terrace, etc.
- To clean and maintain all equipment daily.
- To follow up a special cleaning schedule given by the Housekeeping Supervisors and/or Managers.
- To report maintenance to supervisor/ housekeeping desk immediately.
- To comply with Lost and Found Policy of the Hotel.
- To assist guests in Public Areas when required.
- To have good knowledge of all hotel facilities, hours of operation, Restaurants, shops and function rooms.
- Responsible to maintain inventory in the Housekeeping closets.
- Post caution signs as and when required.
- Responsible to follow departmental policies and procedures.
- Responsible for upkeep of all the equipment which he is using i.e., Vacuum cleaner, trolleys, Scrubbing machine.
- Responsible for maintaining a time schedule for cleaning of their areas.
- Responsible for spring cleaning of their area as per the schedule is given.

**What we need from you**
- It’s a physical role and you’ll be on your feet most of the day, so fitness is important
- Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
- You’ll might need to bend and kneel to complete some activities
- Literacy skills - reading, writing and basic maths skills
- Flexible attitude to shifts - you may need to work nights, weekends and/or holidays

**What we provide
In return for your hard work, you can look forward to a highly competitive compensation and benefits package - including:

- 5-days work week
- Birthday Off
- Learning and Development Opportunities
- Medical Benefit
- Dental/ Optical/ Health Screening Benefit
- Insurance Coverage
- Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the IHG Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5800 hotels in over 100 countries around the world.